Manager Training

Toni Harding

*** ******* ****

Kyle, TX *****

512-***-****

Objective: To obtain a position utilizing my exceptional office and

organizational skills

Professional Experience:

Bill Clawson & Associates Office Manager 09/2006-07/2010

Austin, TX

. Ordered office supplies

. Sorted and distributed mail

. Answered multi line phone system

. Created master forms for office personnel use

. Completed Application of Payment Request's and sent to

vendors

. Contacted and coordinated subcontractors bid proposals for

all projects

. Typed contracts, lien releases, insurance waivers and had

notarized if needed

. Created improved filing system and maintained files

Fiesta Texas HR Coordinator 03/2002-09/2006

San Antonio, TX

. Completed background checks on potential new hires

. Processed paperwork for new and rehire employees

. Issued security badges to all personnel

. Negotiated corporate trades with external companies

. All event planning for "Over 55" Senior team members

including catering, organizing door prizes and decorating

. Planned and implemented Team Member events such as parties,

Olympics and various other activities

. Planned and coordinated monthly employee breakfast moral

booster

. Walked through the park daily to distribute Recognition

Rewards spontaneously to deserving employees

. Planned and coordinated the Employee Super Star program

including invitations, menu and awards

. Developed and implemented Reward Program; obtained items

for employee gift selections and maintained items

. Designed a lapel pin for the Reward Program

. Work hours often varied depending on projects

Toni Harding

Kaiser Permanente Regional Administrative Coordinator 08/1996-

06/2001

Aurora, CO

. Delegated and supervised daily workflow of Quality and

Standards Coordinators and other office staff

. Created publication materials including brochures and

fliers

. Researched and created training manuals for clinical

training classes

. Responsible for creating PowerPoint presentations

. Developed "Rater's" manual, which was patented by PBDS and

is currently being sold nationwide

. Established and standardized training programs for clinical

nursing staff

. Interviewed and hired education instructors and was

responsible for their contracts

. Created and implemented the education telephone

registration hotline

. Coordinated regional training schedule (catering, room

reservations, purchasing airline tickets, expense reports,

etc)

. Worked closely with clinic supervisors, managers and

physicians setting up individual training schedules for

staff personnel

. Designed and maintained a regional education database for

clinical personnel

. Tracked confidential learning plans for legal purposes on

employees who were evaluated and assess for competency

. Organized and maintained individual educational files for

all MA's, LPN's and RN's

. Determined annual departmental budget

. GL coded all invoices and reconciled monthly budget

. Researched and purchased necessary medical

supplies/materials for education classes and office

supplies

. Coordinated placement of student interns for 16 clinics and

subspecialty departments

. Worked closely with local and national medical universities

to ensure all students had malpractice insurance, worker's

compensation and current immunizations

. Responsible for issuing and tracking all CEU's

Education:

AAS, Palo Alto College, San Antonio, Texas (Magna cum Laude)

Computer Skills:

Proficient in Microsoft Word, PowerPoint, WordPerfect, Desktop Publishing,

Harvard Graphics, PeopleSoft and the Internet. Intermediate in Excel

(version 2003).

Contact this candidate