Sales Manager

Management Professional with ** + years of Management, Training and

Development Experience

Management & Leadership (15 + years)

. Manage budget and P&L, always exceeding goals. (All companies)

. Managed six direct sales people growing division sales in excess of 11

million (300 million Company wide sales), 1,000 + employees as sub-

reports, training and enforcing policy and procedure, building sales and

profit. (Frazee, Parker, Vista Paint)

. Trained sales force in efficiency creating schedule of visits avoiding

"Star patterns" increasing time management, also creating a list of items

to cover before contact with customer and having specific targets and

goals (All Companies)

. Leader of "continuous improvement" (Kaizen) teams for Purchasing and

Sales departments, increasing efficiencies, lowering overall costs and

building vendor rebates to 4% and parent company (PPI group) growth

rebate to 1.5% using DMADV process. Also installing overhead batch tanks

cutting production time from 10 days to 3 days using DMAIC process

increasing customer satisfaction (Frazee, Parker Paint, PPI Group)

. Full scope HR process including: talent acquisition, training (through

vendor store visits, demos and classrooms), annual review process,

mentoring, team building, corrective action, termination, benefit

enrollment and payroll administration (All Companies)

. Managed sales vehicle fleet: tracking preventative maintenance,

driver/vehicle safety, expenses and insurance. Moved from company owned

vehicles to "Runzheimer" program saving over $30K per year in vehicle

costs. (Frazee Paint)

. Directed all marketing activities for division, customer rebates,

creating monthly sales fliers and mailing house distribution. (Frazee,

Parker, Vista)

. Created policy and procedure manual, distribute and training to 1,000 +

employees in 150 stores. (Frazee, Parker)

. Opened bicycle retail shop creating business plan, P&L, Inventory

control, accounts payable, payroll, built and maintained strong customer

relations. (Red Hawk Bicycles, DBR online, Trek)

Training and Development (10 + years)

. Opened 13 spray centers, training technicians in repair, customer service

and rules of safety. Worked with finance to break out center in a

"channel" P&L showing a 50% ROS.

. Certified in Lean Manufacturing, Lean Dynamics, Lean/Six Sigma, Kaizen,

Kanban and continuous improvement.

. OSHA Certification in fork-lift operation.

. Member of safety committee for company.

. Multiple company sponsored classes in sales, inventory management and HR

functions.

. Barnett Institute of bike repair and shop management.

Skills

. Proficient knowledge with Operating Systems: Windows 95, 98, NT, 2000

Professional, XP and Mac OS Microsoft Office Suite: Excel, PowerPoint,

Word.

. Advanced knowledge working with internet browsers & email servers:

Internet Explorer, Safari and Firefox; MS Outlook and Citrix

Work History

Trek Bicycles of Tucson - Store Manger

Tucson, AZ 09/10 - Present

REI - Certified Tech/Trainer

Tucson, AZ 04/10 - 9/10

Discount Bicycle Repair - Owner Online Business

Murrieta, CA 01/09 - 04/10

Red Hawk Bicycles - Owner Temecula,

CA 05/05 - 12/08

Frazee Paint/Parker Paint - Division Manager San Diego

CA/Tacoma WA 02/96 - 03/06

Vista Paint Corp - Division manager

Fullerton CA 06/94 - 02/96

Frazee Paint - Store manager

Mission Viejo, CA 10/89 - 06/94

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