Customer Service Medical
Resume:
Lizette Cosio ***** Yucca
Tree Street
661-***-**** *******.*****@*****.***
Palmdale, CA 93551
________________________________________________________________________
OBJECTIVE: A challenging Medical Billing position that utilizes my
education and training, with the opportunity for
professional growth based on performance.
HIGHLIGHTS OF QUALIFICATIONS
. Medicare, Medi-Cal, Tricare, BCBS, and Workers Compensation Guidelines.
. Medical Manager Practice Management, Microsoft Office, data entry and 10
key.
. Managed Care Guidelines including: HMO, PPO, IPA and POS plans.
. ICD-9, CPT, HCPCS Coding skills and accurate CMS 1500 completion.
. Medical Terminology, Anatomy & Physiology and medical related acronyms.
. Medical Front Office Administration, Collection Techniques and
Authorizations.
. HIPAA Compliance, Excellent customer service skills and telephone skills.
. Bilingual English and Spanish.
EDUCATION
2011 Certified Billing & Coding Specialist National Health care Assoc.
Stilwell, KS
2011 Medical Billing University of
Antelope Valley Lancaster, CA
2009 BLS American Heart Association
Lancaster, CA
2001 Diploma Highland High School
Palmdale, CA
EXTERNSHIP HISTORY
2011-2011 Medical Biller AV Community Clinic
Lancaster, CA
Fax and Xerox medical records, pull charts for patient
appointment, filed patient information and charts.
EMPLOYMENT HISTORY
2010-2010 Collector I Bank of America
Lancaster, CA
. Made out going calls to home loan borrowers to collect
payment.
. Answered all incoming calls to assist home loan borrowers
with home loan modifications.
2008-2009 CSR I, Tech Rep., Collector I Dish Network
El Paso, TX
. Answered all incoming calls and assist customers with all
questions regarding equipment and service plans.
. Assisted customers with fixing all malfunctioning
equipment.
. Answered all incoming calls from customers with past due
account balances and collect payment.
. Advised customers of all payment options.
References available Upon Request
Contact this candidate