Customer Service Sales

Taneshia M. Cutley

**** ***** *** ******, *********, CA 90305, 323-***-****,

***********@*****.***

Objective Seeking a position as a Customer Service

Representative which will allow me to exhibit my

expertise and to gain new abilities to enhance the

growth of your company.

Work Experience

Sales Professional

Bloomingdale's, Santa Monica, CA, July 2010 -

Present

Responsible for all aspects of customer service

such as, order processing, complaints, returns,

exchanges, and damaged merchandise

Supervising and training new employees

Building and maintaining client relationships by

exceeding their wants and needs

Providing support to field retail merchandisers /

account executives during their store visits to

set-up new merchandise and to train employees

about the merchandise

Meeting and exceeding monthly sales goals,

including opening Loyalty Accounts

Sales Consultant

Bebe Inc., Redondo Beach, CA, March 2008 - August

2008

Consulted with clients about purchases and new

merchandise plus maintained client files

Met and exceeded sales goals and opened Bebe Club

cards for customers

Tracked inventory for weekly delivers as well as

created concepts for visual displays

Sales Associate

Plastic Island, Torrance, CA, May 2007 - March

2008

Organized and set-up for store meetings

Scheduled styling appointments with clients via

email and phone

Evaluated and secured client files (i.e. contact

information, shopping behaviors, etc.)

Created visual displays on a weekly basis for

store presentation

Playground Supervisor

L.A.U.S.D. - Beyond the Bell, Los Angeles, CA, May

2006 - March 2007

Developed and maintained strong relationships with

parents concerning their child's well-being

Evaluated files and completed paperwork on each

student under my care

Supervised children on the playground and in the

classroom while doing homework and during

activities

Provided a safe and healthy environment for my

students

Administrative Assistant

Associated Students Children Center - Northridge,

CA, January 2005 - May 2006

Scheduled and coordinated meetings, interviews,

appointments and events

Provided support for the Director and faculty such

as answering phones, assisting visitors and

resolving a range of problems and inquiries

Served as a liaison between the Director, faculty,

staff and parents

Composed and edited correspondence from dictation

and verbal direction

Education California State University, Northridge,

Northridge, CA

August 2004 - December 2009

Bachelor of Science in Apparel Design and

Merchandising

Skills Office Skills: Telephone & Front Desk Reception;

Customer Service; Filing; Database & Records

Management; Data Entry; Complaint Handling

Computer Skills: MS Word; MS Excel; MS PowerPoint;

MS Access; MS Outlook; Windows Vista/XP; Internet

Explorer; Safari

Contact this candidate