Manager Management

Michael John Smith

**** ****** ****** #**, *** Diego, CA 619-***-****

***********@*****.***

Education:

Graduated with a B.S. degree in Business Administration with an

emphasis in Finance. Humboldt State University, Arcata, CA. 3.38

Cumulative GPA. Graduation Date December 2010.

Pertinent Course Work:

Intro to Business Stats Prin. of Economics

Strategic Management

Int. Business Statistics Prin. of Marketing

Probs. In Fin. Mgmt.

Fin. Accounting Prin. of Finance

Int. Business Fin.

Legal Env. of Business Prin. of Management

Inv. Management

Management Accounting Social Env. of Business

Capital Budgeting

Prin. of Money and Banking

Business Experience:

02/2011 to Present: Navy Federal Credit Union-Member Service

Representative. Interviewing and counseling members in person and by

telephone about financial matters and credit union products and services.

Analyzing and researching problems related to financial accounts. Cash

handling and balancing.

12/2008 to 05/2009: Student Business Financial Services-Humboldt State

University-Accounts Payable Department. Student Assistant Worker. Working

on Excel spreadsheets, filing and sending invoices, archiving financial

information, copying, shredding.

04/2008 to 08/2008: San Diego Naval Medical Center. Department: Patient

Administration-Archives. Pulling confidential files, filing files,

delivering files, keeping track of files on computer, updating files,

locating files. Interaction with doctors in person and phone.

05/2007 to 08/2007: Vector Cutco-Sales Rep. Selling high quality cutlery

and other products for the kitchen. Setting up appointments over the phone,

giving cutlery demonstrations, high customer interaction. Job stresses

communication skills.

Other Experience:

06/2010 to 09/2010: San Diego Hotel Del California-Beach Village Server.

Establishing, coordinating and expediting deliveries during shift.

Maintaining an atmosphere of pleasant hospitality on phone and in room

service area and take initiative when no manager or supervisor is

available.

01/2010 to 12/2010: Humboldt State University-Intramural Sports. Referee.

Refereeing softball and football.

05/2007 to 08/2007: Barnes and Noble Booksellers. Customer services,

cashiering, stocking books, helping answer customer questions and locate

books in store. Lots of phone and computer time.

OTHER QUALIFICATIONS:

Proficient in Microsoft Word, Excel, PowerPoint, Minitab

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