Customer Service Accounts Payable

WARREN L.

HAMLETT______________________________________________________________

201-***-**** **********@*****.***

*** ******** ***, ********, ** 07022

Summary:

- Highly organized and detail-focused Accounting/Finance professional

with an exceptional track

record of accurately handling financial reporting.

- Worked with JPMorgan Chase, Citibank, Hadassah, and Marshall Pharmacy,

LTD.

- Skilled in recording transactions, posting debits and credits, and

reconciling accounts.

- Proficient in managing accounts payable / receivable, generating

invoices for

customers and members.

- Preparing daily and monthly reports on stringent deadlines.

- Ten years of Pharmacy Bookkeeping experience.

Skills:

Windows NT 4.0 certification, Microsoft Office 2007 Suite, Internet

Explorer 4.0, Type 60

WPM, Data Entry 8,000 keystrokes, NDP 500 & 2000 sorters, Six Sigma Lean

Certified

Education:

- Lawrence Technological University - Southfield, Michigan - Computer

Science, 1984-1986

- Lane College - Jackson, Tennessee - Accounting, 1981-1983

Work Experience:

JPMORGAN CHASE, Carlstadt, NJ Apr'03

- Jul'09

Customer/Client Support Specialist - Team Lead

. Reconciled and posted customer accounts from all branches throughout

New York and New Jersey

. Monitored departmental Service Level Agreements and employee

productivity including extractions

. Training of account reconciliation representatives

. Instrumental in the acquisition process of back office training

operations of WAMU - nationwide

CITIBANK, NA, Englewood Cliffs, NJ

Jun'00 - Apr'03

Operations Specialist - Return Items Department

. Scanned, sorted and imaged incoming and outgoing return items from

various banks

. Performed daily processing of items including problem resolution and

contacting members if needed

. Reconciled master reports against cash letters of Federal Reserve Bank

and First Tennessee Bank

HADASSAH, New York, NY

Jan'98 - Jun'00

Customer Service Representative - Lock Box

. Resolved daily inquiries of customer membership accounts

. Processed, sorted and batched incoming deposits and remittances

. Data entry of processed batches into the information reporting

system(Pledge Maker)

MARSHALL PHARMACY, LTD, Dearborn Heights, MI

Jan'88 - Nov'97

Lead Accounts Payable and Receivable Associate

. Processed incoming receivables, payables and insurance claims

. Prepared and executed weekly check runs

. Managed retail operations - inventory and supplies.

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