Customer Service Manager
Resume:
Summary: To obtain a position crediting my skills. A dependable, energetic,
organized, detail oriented individual with the ability to handle multiple
responsibilities. Very well with Microsoft Works, POS systems and iMAC
computers.
SUMMARY OF QUALIFICATIONS
Proficient in Microsoft Office applications (MS Word, Excel, PowerPoint)
Excellent written and verbal communication skills.
Experience with POS systems and Fed Ex Online
Extremely productive in a high volume, high stress, environment.
Accustomed to heavy telephone usage.
Team player, problem solver, self starter, and detail oriented.
Professional Experience:
Temp. Administrative Assistant June 2010 - Present
KIMCO/The Performance Group, Emeryville CA
Answered and transferred phone calls
Shipped mail by using FED EX Online
Maintained excel spreadsheets
Filed, faxed, and copied information for management
Received shipments and signed for packages
Distributed mail
Greeted customers
Office Manager August 2008 - April 2009
EXPO Design Center, Dublin CA
Answered very busy phones
Imputed and followed up with customer orders
Called, confirmed, and canceled orders for vendors
Helped with filing, faxing, and copying
Administrative duties when necessary
Excellent customer service
Color Station Consultant/Assistant Manager May 2007 - June 2008
Benjamin Moore/ Kelly Services, Pleasanton CA
Expertise in color samples
Sold wet / dry color samples
Received shipments and counted inventory
Helped with client PowerPoint presentations
Excellent customer service skills
Manager June 2007 - July 2008
Proactiv, Pleasanton CA
Provided and sold acne products to customers with acne.
Answered phones
Received shipments and kept track of inventory
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