Customer Service Marketing

**** ****** ***** ******

Naples, Florida *****

708-***-****

**********@*****.***

Thomas G. Defino

Profile:

• Thomas has been in marketing, customer service,

sales and management for over 25 years. With much

success, he has contributed his array of talents

towards the benefit and profit of the businesses and

clients he has worked with.

Education:

1983

St. Joseph High School

Graduate

• Football, Baseball and Music Theory

• Video production and marketing

Experience:

1983 - 2010

Tukaiz Communications, Franklin park, IL

VP Marketing and Interactive Media

• Developed online, interactive computer based

training

• Customer Service in Print and online marketing

• Web site creation and deployment

• Television commercial writing and production

• Radio jingle writing, producing and engineering

• Co-Authored book published on Marketing

Development

2005 - 2009

F amily Subway, Inc. Aurora, IL

Owner/Operator

• Owned and operated 3 Subway Restaurants

• Served on national online ordering web development

team

• Established new store décor design and layout

2011

Guardian Security Forest Gate Community - Oak

Brook, IL

Security Officer

• Visitor check in - phone center

• Perimeter patrol - maintained secure

• Customer service - answer the requested of

residents and visitors

Contact this candidate