Customer Service Medical Assistant

Na'Taasha D. Brown-Roane

*************@*****.***

*** *. **** ******, *** Floor ( Philadelphia, PA 19133 ( 267-***-****

OVERVIEW FOCUS

Self-motivated, ambitious individual with strong communication and customer

support skills. Highly motivated, team oriented, hard worker who excels in

fast-paced environments and is committed to excellence who wants to bring

to your organization enthusiasm, dedication, responsibility, and good work

ethic.

CORE SKILLS

Clerical Vital Signs

Loss Prevention Record Keeping

Drug Calculations Customer Service

Switch Board Operator Active listening/Critical

Thinking

WORK HISTORY

2007 - 2010 Cliveden Convalescent Center

Philadelphia, PA

Receptionist

Greeted visitors, providers, clients, and callers in a courtesy and professional

manner.

Provided excellent customer service while directing calls, taking messages, or

answering general questions.

2007 - 2007 Elwyn Incorporated

Philadelphia, PA

Life Skills Associate

Responsible for cultivating the independent life skills of the mentally-challenged,

which included bathing, dressing, eating, cooking, cleaning, and the development of

interpersonal skills.

Accompanied clients to doctors' offices and on other trips outside the home, providing

transportation, assistance and companionship.

2006 - 2006 Kids Quest

Uncasville, CT

2000 - 2001 Monica's Family Daycare

Philadelphia, PA

Aide/Team Mate

Provided invaluable care for casino patrons' children ages 6 weeks to 12 years old.

Administered well rounded extracurricular activities that enlightened, captivated, and

entertained the children.

2005 - 2006 Allied Barton

Philadelphia, PA

Security Guard

Circulated among visitors, patrons, or employees to preserve order and protect

property.

Monitored and authorized entrance and departure of employees, visitors, and other

persons to guard against theft and maintain security of premises.

2005 - 2005 HHA

Philadelphia, PA

2004 - 2005 Nelson Medical Group

Philadelphia, PA

Medical Assistant

Assisted doctors and physical therapists with patient care as well as administered

medication to patients.

Monitored client's breathing, heart rate, blood pressure, and glucose levels.

EDUCATION

Community College of Philadelphia, Nursing Prerequisites, 2008

Thompson Institute, Medical Assistant Diploma, 2004

Keystone College, Business Administration, 2003

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