Customer Service Medical Assistant

Barbara francis

**** ****** ** *** **, Chula Vista Ca, 619-***-****, *******.*******@**********.***

CUSTOMER SERVICE

MEDICAL OFFICE

E XPERIENCE

**/**/**** ** */10/2010 Zeiders/Serco San Diego, Ca

Centralized Scheduler,( CALL CENTER )

Schedule clinical and non-clinical appointments using Outlook.

Receive, screen and direct callers to appropriate FFSP staff.

Provide information to the military, their family and the Community

Complete weekly and monthly metric of clinical and non-counselors using Excel.

Answer multi-line phones

11/10/06-to 9/24/2007 All City Podiatry National City, Ca

Medical Assistant:

Prepared patients for surgical procedures, making sure all instruments setups for

matrixectomy and nail Avulsions are prepared and ready to go.

Assisted doctor with surgical procedures handling, Sterile/Non-Sterile trays.

Fitted patients with diabetic shoes, and assisted in any house calls to patients in need.

Provided all vital signs while preparing information to give to the doctor. Regular house

cleaning duties

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1/1/2000 to 12/10/2007 Mc Donald Restaurant Chula Vista, Ca

Shift manager

• Customer service, Manage staff. (Insure proper food safety, Cash handling )

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E DUCATION

Pima Medical Institute Chula Vista, Ca

03/06-11/06

Medical Assistant

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REFERENCES

References are available on request.

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