Manager Management

Fateh Sharif

** **** ******** ******

Jayanagar

Bangalore

Tel: 974-***-****

Email: ***************@*****.***

PROFILE

Dedicated and innovative IT professional, who has recently completed an MBA

in the UK. Confident in working as part of a team or independently and

possesses excellent communication, organisation and IT skills. Strongly

believes in personal responsibility and integrity. Goal oriented and

consistently strives for success in all aspects of life. Having worked for

a multi national blue chip company (Hewlett Packard) and an expanding

online Insurance broker, I am now seeking a Management / Consulting

opportunity within the IT sector or Financial Services.

EMPLOYMENT HISTORY

Hewlett-Packard, Bangalore, India Aug 2008- Jan 2010

Systems Engineer

OMC Project

. Worked on the OMC project, which covered the Asia Pacific Japan (APJ)

region.

. The project involved the setup of monitoring IT infrastructure for 90+

customers in the APJ region.

. The setup used HP OpenView Operations (Unix) and Network Node Manager

(NNM) for network monitoring which covered predominantly Applications,

Database, Services, Process, Disk Space and URL, and involved a strong

ITIL framework.

. Enabled Monitoring for customers, ensuring 100% availability of

monitoring and troubleshooting.

. Monitoring issues with technological tools such as HP Open View and

Network Node Manager and Shell Scripting for process automation.

. Incident Management - Taking care of OpenView Operations application

related issues on OVO management servers and customer nodes.

. Service Request Management - Enabling new monitoring of customer servers

and network devices.

. Change Management - Modifying and creating new monitoring templates for

monitoring customer specific application.

. Environment - HPUX 11i.

. Technological Tools - HPOV Version 8.0.53, NNM 7.x, OVPA, OVPI, DBSPI

OVIS.

Automation Bridge Project

. Also worked as an Integration Engineer on the Automation Bridge project,

which involved 'complete process automation', where automatic resolution

of many common server related issues; also to reduce ticket volumes for

the platform team.

. Integration of many cross platform tools were undertaken using BizTalk

server 2006 solution.

. Automatic action flow were created using HP Operation Orchestration 6.0,

which on the backend would execute as a Java Script.

. Project involved application integration between HP OV servers and

workflow tools like HP OpenView service desk, HP Service Centre, HP

Service Manager and Universal configuration management database (UCMDB).

. BizTalk server architecture was based completely on .NET framework and I

was involved with various file adapters, soap adapters.

. Business logic was written with InRule.

MBA Internship Project

Wohan.com, Bangalore, India Aug 2010- Oct 2010

Analyst

. Wohan.com is an online Insurance Brokerage company where I successfully

completed an Internship, during my summer vacations.

. Analysing the risk mitigation tool for the general motor insurance

industry.

. The task of compiling information pertaining to vehicular insurance for

the purpose of detailed analysis. Improvement of premium collection.

Objectives of project:

. Provide information to insurance companies based on risk profile of the

assets they are insuring.

. Perform analysis on claims ratios by geography and vehicle type.

. Analysis on the demographic profile of drivers / owners claiming

insurance and correlation of relevant data.

. Assess the risk of fraudulent activity and correlate to vehicle ownership

/ type.

. Analysis of 'No Claims bonuses'.

. Change the way underwriting is performed.

OTHER EMPLOYMENT / VOLUNTARY WORK

Voluntary work at MKA UK & Humanity First UK Aug 2010 - To Date

Voluntary work at NSPCC & Leukemia Research Mar - Jun 2010

Part-Time Inventory Auditor at RGIS Mar - May 2010

EDUCATION, QUALIFICATIONS & TRAINING

Cardiff School of Management, UWIC,Cardiff, UK Jan 2010 - May 2011

MBA - General Management with Corporate Finance.

. Dissertation: 12,000 word Business Plan on different approaches to the

business, with respect to Strategy, Marketing & Finance.

. Modules covered: Strategic Management, Corporate Finance, Marketing,

Accounting, People Management & Finance of International Business.

Oxford College of Engineering, Bangalore, India (2008)

Bachelor of Engineering (Electronics & Communication)

Equivalent of XII th (70%) and X th (85%)

TECHNICAL EXPERTISE & IT SKILLS

. Microsoft Office (2003, 2007): Word, Excel, PowerPoint, Access &

Publisher

. Windows Enterprise Platform - Advanced User

. Microsoft Exchange server, Citrix,Perl, SQL, Unix, Windows, BizTalk

Server

. Programming Languages: C++ ( Basic )

ADDITIONAL INFORMATION

. Latest Technology and management journals and applications.

. Watch Formula One, Enjoy playing snooker and travelling.

. Fluent in English, Hindi and Urdu.

Contact this candidate