Customer Service Representative

Location:

Posted:

August 07, 2011

Nathaniel Jeremy Belcher

******.*********@*****.***

Education

. South University-Master of Business Administration Expected

graduation: 09/2011

. Bachelor of Science in Business Administration Tuskegee University

Tuskegee, AL August 2002-May 2006

Experience

Title Max January 2011-present

Customer Service Representative

. Explain contracts and review applications with customers with a

closing rate of 91%

. Market for new clients via phone

. Appraise vehicles and determine how much money can be offered to

customers

. Manage past due accounts

. Answer customer questions and resolve customer issues.

Restaurant Manager-Waffle House August 2006-August 2010

. MVP for Division in 2009

. Increase sales and maintain profits each year

. Interview, train, and hire new employees

. Handle all customer complaints

. Discipline associates which includes termination

. Prepare schedules for associates/Maintained low payroll costs

. Conduct daily inventory audits of cash and food

Music Instructor

. Trained students on two levels of instruments

. Tailored instruction to meet individual needs of the client

. Asked to perform in local arenas