Sales Manager

ERIN J. BENEC

**** ***** **** ******, ******, PA 16001

Phone 724-***-**** e-mail: *******@************.***

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Professional Profile

I am a results-oriented business professional with established abilities in

leadership, quality service concepts, and decision making qualities. I

have also demonstrated commitment to both internal and external customers

and always strive to maintain high personal standards towards pre-defined

goals.

> Excellent written, oral, and interpersonal communication skills.

> Analytical and organized with excellent trouble-shooting abilities.

> Proficient in with Excel, MS Word, PageMaker, Oracle, Siebel and Power

Point.

Professional Experience

Interstate Pipe & Supply Nov 2009 -

Present

Accounts Payable and Receivable Coordinator - Part-Time

. Daily posting and reconciliation of Accounts Receivables and Accounts

Payables in Activant.

. Review vendor invoices, bills or other documents for accuracy and enters

into system.

. Process daily sales orders and credit memos.

. Research and record trade reference information on credit requests.

. Assist customers with credit related questions in a professional

manner. Research and resolve issues promptly.

. Update vendor pricing as needed.

. Work on a variety of projects for other departments as

needed.

Archer Steel - Wexford, PA April

2003 - Nov 2009

Sales/ Administrative Assistant - Part-Time

. Provide excellent customer support to our various customer

base by assisting with any inquiries or issues.

. Various secretarial duties, including correspondence, filing,

directing incoming calls, appointment scheduling.

. Responsible for daily operations during owner's absence.

. Process customer billing.

Temporary/Contract Employment

January 2002 - April 2003

Worked on a temporary/contractual basis for various companies including

Alcoa, Verizon Wireless, and Lifesteps.

Marconi Communications - Warrendale, PA October 2000-

Nov 2001

Regional Inside Sales Account Representative

. Consistently delivered increased productivity & strong revenue gains

through customer relationship management skills.

. Continuously surpassed required monthly quotas for new and existing

business opportunities.

. Identified IT initiatives and business solutions for Senior Management.

. Researched potential clients via the Internet and other media outlets to

establish possible network needs or initiatives.

. Placed cold calls to potential clients and warm calls as follow up on

trade shows, campaigns, and continuous customer relations.

. Created databases using Siebel software system of potential customers by

conducting research via the internet, networking, trade shows.

Napco, Inc. - Valencia, PA May 1993

- October 2000

Senior Inside Sales Account Manager

. Solely responsible for the company's largest multi-million dollar

account.

. Managed Inside Sales Department in Manager's absence/ Daily Team Leader.

. Educated customers about new product offerings, and generated customer

interest and sales.

. Coordinated strategic customer meetings to maintain strong rapport,

review future needs, and discuss sales plans.

. EDI coordinator for incoming orders and outgoing invoices.

. Developed procedure manuals, trouble-shooting guides, and training

manuals for staff.

. Trouble shooting/problem solving of a myriad of situations that require

immediate decision making ability.

Education

Duquesne University - Pittsburgh, PA

Professional Studies - 115 Credits (GPA - 3.89)

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