Customer Service Real Estate

John Robert Swicinski

***-

***-****

**** **** ****** *

******@*****.***

Jacksonville, FL 32210

A creative dynamo and dynamic speaker that solves problems by analyzing

situations and empowering clients. Passionate about customer service and

successful conflict resolution that leads to positive outcomes. And an

intuitive listener to understand an audience's questions. There is always a

solution to any challenge.

Work History

Independent Provider Agency for Persons with Disability

Jacksonville, FL

Kelly Educational Services (K-5)

Jacksonville, FL

Radio Reader for the Blind (Volunteer) Jacksonville,

FL

Children's Author, Writer, and Storyteller

Jacksonville, FL

Second/Third Teacher Torah Academy Jacksonville,

FL

Seminar Facilitator Sarasota, FL

Airline Flight Attendant Continental Airlines

Newark, NJ

Customer Service Manager People Express Airlines Newark, NJ

Implementation of Individual's residential, training, behavior, social, and

health needs. 2010

Currently in charge of two individuals as their in home support staff in an

independent living home. I am developing and teaching two individuals life

skills; comparison shopping, cooking safety and health, monitoring self

medication, providing safe companion activities, personal care, and

structuring daily routines.

Communicate with Interdisciplinary Staff, Monitor Compliance of Support

Plan 2008-2009

I worked with Down's syndrome and brain injured individual. I attended all

quarterly and annual meetings. Provided feedback and detailed notes on the

individual's progress regarding their attaining personal goals as indicated

in their Support plan.

Elementary Education

2007

At Torah Academy I was a second and third grade classroom teacher. I

created lesson plans, field trips, and help design and make improvement

plans for the curriculum. I also work with the Kelly Educational Services

specializing in elementary education, Pre-K and K through the 5th grade. I

also do storytelling programs for Pre-K and elementary schools throughout

Duval County.

Seminar Presenter

I worked for a driving safety seminar company. I facilitated and presented

a four and eight hour curriculum to adults about safe driving awareness.

Aside from the experience of becoming very comfortable with the art of

presentation and speaking in front of an audience, I really enjoyed

teaching. What I am most proud of after each class, the participants filled

out evaluations. Ninety-five percent of my evaluations were excellent. My

territory was west central Florida, Tampa to Naples.

Sales and Retail and Real Estate

I have been in retail sales from hardware, fine jewelry, and general

retail. I was a real estate agent selling and buying homes, developing my

own advertising and developing my own clientele.

Education: The College of New Jersey

Bachelor of Arts Speech Communications and Theater

Certifications State of Florida Secondary/Middle English, Drama,

Elementary Education

Level 2 Background certified, APD Supported Living, HIPPA,

OSHA, Supported Employment, In Home Support, CPR/First Aid and

Medication

Contact this candidate