Management Manager

Jennifer Sinches

**** **** **** . ******, ** ****1 . 214-***-**** .

*************@*****.***

Dear Hiring Personnel,

With over 9 years of experience in Accounts Receivable and Accounts Payable

management positions and over 10 years of experience in office and billing

management positions, I gained the knowledge and skills in those fields

that allowed me to meet and exceed key goals, including business growth,

productivity/process improvements, and customer satisfaction. I am

currently seeking opportunities to help an organization succeed in

achieving its top-priority goals; therefore, I would like to submit my

resume for your review and consideration.

Although my resume will provide specific details regarding my background

and achievements, I would like to highlight selected items from my career

to illustrate my ability to generate positive results:

o As an Accounting Assistant with HealthSmart Inc., I set up, maintain, and

updated current records on accounts as well as fiscal transactions on a

daily basis; additionally, I audit files, records, and accounts to

identify discrepancies. Prepare journal entries, reconcile monies

received, prepare month-end close and explain revenue fluctuations, and

increase monthly revenues by over $90,000.

o Record of success in reducing cycles for outstanding receivables and

recovering funds through effective collection activities, including

continual follow-up and alternative plan solutions. Highly accurate

approach to Accounts Receivable and Accounts Payable management,

including on-time report generation, auditing accounts and submission to

meet requirements.

o Analytical thinker and detailed oriented with tasks. Preparing necessary

practice plans to better enable effective business decisions within

management. Earned recognition for excellent abilities in organizing,

prioritizing, coordinating, and performing tasks concurrently during

periods of limited staffing. Experience in preparing reports, documenting

activities, and submitting required paperwork to meet tight deadlines.

The consistent theme throughout my career and achievements is one of

"management-by-objective." All the activities I perform or direct are

driven by achieving the desired outcome; by pre-determining the results for

a specific strategy/program and implementing the appropriate

functions/solutions, I am able to achieve outcomes such as the ones

mentioned above (revenue gains, efficiency improvements). I am confident

that I can do the same as a member of your team.

My resume will provide additional information regarding my experience and

accomplishments; I am certain that a personal interview would further

reveal my abilities and how they can add to the growth of your operations.

Thank you in advance for your time and consideration.

Sincerely,

Jennifer Sinches

Jennifer Sinches

Jennifer Sinches

1702 View Lane . Irving, TX 75061 . 214-***-**** .

*************@*****.***

Targets: Office Management/Accounts Receivable Management/

Accounts Payable Management

10+ Years of Office and Billing Management Experience in the Medical/Health

Care Field; In-Depth Knowledge of Physician Practice Management and

Electronic Billing Systems

9+ Years of Experience in Managing A/R and A/P Processes, as well as

Expense Control Procedures that Include Bank and Account Reconciliation,

Invoicing, and Purchase Orders

< TRANSFERABLE SKILLS IN MANAGEMENT: Lead and manage a team of employees,

including selection and hiring, objective setting, performance

management, coaching and development and training. Responsible for the

monthly close as well as maintenance of all accounting ledgers including

monthly review of all account reconciliations and journal entries.

Provide timely explanations of variances between actual results and

forecasts/budgets; provide corrective action recommendations to

management, where necessary. Entering data in applications, reviewing

documents for completeness, maintaining a database. Frequently served as

a key liaison between senior management, employees, and clients to ensure

proper communications.

< TRANSFERABLE SKILLS IN ACCOUNTING: Identify and communicate accounting

and auditing matters to seniors and managers, records, and accounts to

identify discrepancies and bring to the attention of the appropriate

personnel. Skilled in maintaining logs and records to ensure timely

processing of payments and collections. Experience in preparing reports,

documenting activities, and submitting required paperwork to meet tight

deadlines. Issuing credit and debit memos, accounts receivable

reconciliations, reviewing aging and trial balance reports to identify

past due accounts, collection calls, month-end close activities.

o Strong background in accounting, coordinating physician office

operations, including supervising and training staff, oral and written

presentations, preparing work schedules, monitoring adherence to

office policies and procedures, and ensuring compliance with OSHA,

CLIA, and other regulatory requirements.

o Broad cross-training in areas that include physician billing,

collections, and various types of monthly report generations. Earned

recognition for excellent abilities in organizing, prioritizing,

coordinating, and performing tasks concurrently during periods of

limited staffing.

o Record of success in reducing cycles for outstanding receivables and

recovering funds through effective collection activities, including

continual follow-up and alternative plan solutions. Highly accurate

approach to A/P and A/R management, including on-time report

generation, auditing accounts and submission to meet requirements.

Core competencies include: Commercial Insurance & Government Billings /

Team Supervision / Medical Office Management / Workflow Prioritization /

Confidentiality Issues / Electronic Systems / Executive-Management

Presentations / Staff Mentoring & Support / Medicaid / Disability / County

Indigent / Texas Crime Victim /Children's Medicaid / Customer Satisfaction

/ Surgery Case Pre-Certifications / ICD-9 & CPT Coding / Employee

Evaluation / Account Reconciliation / Collections / FDCPA / HIPPA

Requirements / Authorization & Control Numbers / Unpaid & Denied Insurance

Claims Research / Month-End Closing Processes / Financial Reporting / File

& Records Management / A-P & A-R Review / Physician Billing / Inventory

Control / Purchasing / Regulatory Compliance

"Jennifer continues to be very thorough and consistently produces quality

results...she obviously takes pride in her work...adheres to policy...works

well with others...shows good judgment...willing to assist on additional

assignments...leads the tasks within her area...supportive of management."

- 2010 Performance Evaluation

PROFESSIONAL EXPERIENCE

HEALTHSMART, Irving, TX, 2008-Present

Accounting Assistant

Set up, maintain, and updated current records on accounts as well as fiscal

transactions on a daily basis. Post daily cash receipts and credit card

payment transactions. Report and follow up on rate discrepancies with

Account Executives; audit accounts regarding payment discrepancies and

present findings to the appropriate personnel. Prepare journal entries,

monitor weekly balance, and reconcile monies received. Prepare month-end

close consisting of bank and intercompany reconciliations. Explain revenue

fluctuations. Review aged accounts for collections.

Challenges: Company lacked ongoing consistency to maintain accounts which

caused an increase in aged receivables as

Jennifer Sinches - Page 2-214-***-**** .

*************@*****.***

well as in group rates, resulting in loss of revenue.

KEY CONTRIBUTIONS & ACCOMPLISHMENT

< Received "Exceeds Standards" rating on Performance Appraisal for

producing/managing the area's workflow and consistently meeting

deadlines.

< Transition to hold full accountability for the revenue cycle functions

for HealthSmart Care Management due to proven capabilities of

increasing revenue over $90,000 within HealthSmart Information System

business line monthly.

TEXAS EYE AND LASER CENTER, Irving, TX, 2008-2008

Billing Specialist

Manage current to 60-day accounts receivable, surgery and clinical billing,

Medicare, Blue Cross-Blue Shield, and other commercial online billing

processes. Post payments, handle referrals and authorizations, verify

eligibility, oversee appeals, and develop/send correspondence to address

issues. Produce weekly reports to ensure proper integration of patient data

within the system. Use Medinformatix and Avality in processes.

Challenges: Maintaining high degrees of accuracy and efficiency in

processing and information management activities.

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

< Facilitated $100,000+ increase in monthly revenues (with number

steadily growing) through meticulous attention to details, maintaining

current industry knowledge, and submitting clean claims through

traditional and online processes.

MEDICAL THIRD PARTY RESOURCES, Pampa, TX, 2003-2007

Medical 3rd Party Director

Hired into the position based on prior experience in medical field. Oversee

all daily business activities, with emphasis on providing financial

services assistance to patients. Communicate with physicians, hospitals,

and various agencies (e.g. Social Security, Adult Protective Services,

Disability Determination Services) regarding patients and needs. Assist

patients in completing Medicaid, Disability, County Indigent, Texas Crime

Victim, and Children's Medicaid forms.

Challenges: Meeting needs of patients and providing assistance despite

limited government funding. Fostering teamwork among both new and existing

employees.

KEY CONTRIBUTIONS & ACCOMPLISHMENTS:

< Increased revenues by $1,000+ monthly since beginning of tenure,

representing significant achievement (company had never achieved over

$8,000 and now generates average of $9,000 in monthly revenues).

< Secured approval for 10 cases (involving patients with disability

claims) without need to escalate to "hearing" level. Built strong,

sustainable relationships with local Social Security office and

physicians, influencing latter to write letters on patients' behalf.

** Prior position as Medical Administrative Assistant for Pampa Surgical

Clinic, 2001-2002.

** Prior position as Physician Billing Manager for United Medicorp, Inc.,

2000-2001

** Prior position as Billing Manager for Dr. Nigel Da'Silva, 1995-1999.

EDUCATION & TRAINING

Continuing Education

University of Phoenix obtaining Bachelor of Science in Business/Accounting

projected graduation date 2012

Clarendon College, Pampa, TX

Associate's Degree; Secretarial Science Business Certificate; Spanish

Studies Certificate

Training Courses

Upholding Federal, State & Local Laws; New Laws on Medicaid and Medicare

Billing; Employee Discipline & Termination Procedures

Computer Skills

Microsoft Outlook 2010, Microsoft Office 2010, Windows XP, Excel,

PowerPoint, Access, Quicken, Lotus, Melbrooks, Medinformatix, Avality,

AS/400, HOST, MAS-500TS, QuickBooks, and Peachtree

Contact this candidate