Customer Service Representative

Thomas J. Cleary

*** *. ***** **. #*** E-mail:

**********@*********.***

El Cajon, CA 92021

Telephone: 619-***-****

Summary of Skills: Experience in computer applications and networking,

including network, software and hardware troubleshooting; technical

support; system and application configuration. Detail-oriented team player

with effective communication skills seeking the opportunity to improve my

abilities, and realize my potential by incorporating new ones. Extensive

experience working in team-oriented, pressure environments. I enjoy

learning new technologies, and have the desire to prove myself an

enhancement to company productivity. Maintain a consistently positive,

friendly attitude. I find my strength is in customer service.

Dependable

Flexible

Conscientious

Enthusiastic

Organized

Responsible

Friendly Positive

Accurate

Word Excel

Access

Qualifications:

. Dependable - Have not missed any days of work due to sickness/injury

in over 10 years

. Effective communication skills - active listening utilized when

dealing with computer end-users

. Ability to work independently and as a team player - have worked in an

unsupervised capacity, within a team structure, as an

installation/inventory control technician

. Proven ability to learn new systems and procedures - different schools

I have completed successfully and jobs I have done

. Conscientious approach to duties - am a serious worker, not interested

in "slacking off"

. Responsible and accountable - will admit to mistakes and correct them

. Accurate - will do any assignment precisely as instructed and "double-

check" as necessary

. Flexible - willing to do whatever is necessary at any given moment, on

any shift, with a good attitude

Employment History:

R.W. Smith & Co. - Customer Service Representative/Sales -

2011

restaurant equipment supplies

Z-Coil Pain Relief Footwear - Salesperson - La Mesa, CA

2010

City Chevrolet - Salesman - car sales - San Diego, CA 92117

2010

Strategic

Data Systems - Technical Service Representative - San Diego, CA

2006

Computer help desk technical

support

QualxServ - Technical Service Representative - San Diego, CA

Computer inventory control

2004

Volt Technical Services - Customer Support Specialist - San Diego, CA

2003

Computer help desk

technical support

Networks Plus Technology Group - Technical Service Rep. - San Diego, CA

Computer installation and inventory control 2002

Education:

Certificate, Computer Applications and Networks, Coleman College,

GPA 3.76 2001

Marquette University, major in Sociology, B.A.

Contact this candidate