Customer Service Data Entry

Ramona C. Watson

**-** **** ****** ******, NY *1368

718-***-****

*********@*******.***

ORDER PROCESSING PROFESSIONAL

SUMMARY

A proven Order Entry Processor adept at quickly and successfully responding

to ever changing environments and situations, consistently achieves goals

within critical project deadlines and ensures the quality and accuracy of

projects. Able to work with, motivate and mentor diverse teams, while

leading by example as an individual contributor. Able to remain calm and

work well in high-pressure situations, constantly seeking new challenges

and process improvements.

. Always on schedule and under budget, detailed oriented, able to

prioritize and handle multiple tasks. A top administrator skilled in

developing exceptional client relationships, both internal and

external, through personal example and a careful attention to detail

that is based on street smarts and strategic market knowledge.

. Driven to achieve goals and overcome obstacles, a welcome addition to

any team, a solution provider who consistently earns the confidence of

peers and customers, through the delivery of superior personal

performance and unflagging team support.

CORE COMPETENCIES

Customer Service Orientated . Excellent Problem Solver . Productivity and

Performance Improvement

Attention to Detail . Interdepartmental Relationship Management

. Excellent Organizational Skills . Global Delivery

AS/400 . System 36 . Process Improvement . UNIX Based ERP Systems

PROFESSIONAL EXPERIENCE

Worldwide Dreams LLC . New York, NY

1991-2011

Order Processing/Data Entry

Supervise and perform Data Entry, enter all manual store purchase orders,

enter HFC orders to hold inventory, as well as enter packing and shipping,

information. Additionally, check available inventory for each style before

entering order, set up SKU #'s for Customer Accounts, and create Pick

Tickets to be sent to Warehouse.

. Check Daily Schedule on status of picked orders, update EDI orders,

and advise Sales Personnel of any problems or delay issues.

. Interact with Credit Department on Credit Card, Manual or EDI orders,

as well as work with all other company departments, including

Accounting, allocations, Production, Showroom and Warehouse.

Bag Bazaar LTD. New York, NY

1989-1991

Data Entry Operator

EDUCATION

Manhattan Community College New York, NY

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