Project Manager Management

M.Eng Sergey Zadorozhny

(NAFTA professional)

Canada National Occupational Classification (NOC):

**** ******** *** *********** ******* Managers

** ********* ***., ***. #***, Toronto, Ontario, Canada . M9B 5Z5

Phone: 416-***-**** E-mail: ******@*****.***; ******@***.***

Summary: Results oriented computer professional with a record of

accomplishment of developing and implementing successful solutions

and projects. Strong analytical and design skills. Professional

system manager with 20 years of experience in different

industries. Solid skills in project management, consulting, staff

management, customer care, and training. Experienced at improving

the effectiveness and efficiency of complex IT projects, system

planning, design, system tuning and upgrades, migrating strategy.

Objective: Senior position in Software Maintenance, Support and System

Management,

Software Architecture Design/Development

Major Achievements

. I have successfully managed complex information system design and

implementation, dealing with all IT data center operations and

facilities.

. I am able to effectively arrange IT infrastructure for the delivery of

excellent service oriented support.

. With my direct participation, the data center operation and the

customer relations management were maintained in accordance with ISO

9002 quality delivery of service standards, auditing requirements and

disaster recovery plans.

. I am looking continuously for IT operations enhancement by proactively

identifying opportunities for service improvement and internal data

center efficiencies.

. My ability to operate independently, demonstrating initiative in

making high-impact business decisions, allows me to provide a solid,

predictable, and operational environment for critical applications.

. My management skills of complex projects include budget planning and

fulfillment, existing system hardware and software upgrade, networking

upgrade, turning, migrating planning.

. I was responsible for the developing, customization and implementation

of the customer focused ExpertPACKAGE premium consulting service at

the CIS territory. The introduction of the ExpertPACKAGE service made

an additional yearly revenue stream of US$500K over the standard

services delivered by Oracle support department.

. I was responsible for a number of Oracle critical global accounts. I

have managed ExpertPACKAGE delivery for Lockheed Martin (USA),

AstraZeneca (UK), Parmalat (Italy), lectricit de France (EDF -

France) and partners like Digital/Compaq/HP, Sun and others.

. I am experienced with all system manager tasks as dealing with

supported existing environments and working toward ways to move to a

more stable environment.

Skills Summary

Major Skills Years of

experience

HARWARE:

VAX and Alpha Clusters: CI based, PCI based and Local Area VAX Clusters

(Ethernet based) 12

VAX: CMI-bus VAX-11/750, SBI-bus VAX-11/780, Q-bus MicroVAX 2000,

DSSI VAX-4300, NMI-bus VAX 8800, XMI-bus VAX-6420, VAX-6440 12

Alpha and Balde Servers: PCI-bus Alpha 4200, HP Integrity Blades BL870c i2

3

Intel, AMD x86 32bit/64bit architecture servers & PC

10

Storage: HSCs (Hierarchical Storage Controllers) HSJ30, HSC40, HSC60,

RA-80, RA-82, RD-53, RD-54, RM-05, TU16, TU58, TU78, TU81, TK50, TK70 9

Networking: 3Com, Cisco, Ethernet, DECNet Phase IV & V, TCP/IP over DECNet,

LAT (Local Area Transport), SLIP, PPP, ISDN, SPX/IPX, PSTN, VPN, X.25, DSL

12

Peripheral Devices: VT100, VT200, VT300, Tektronix, Printronix, Megatek,

LA120, LA75, LP20, LPS40, HP LaserJet 3320, HP DeskJet D4100 8

SOFTWARE:

Operating Systems:

OpenVMS 6.x, 5.x, 4.x, 3.x

12

MS Windows XP / MS Windows 2000 / MS Windows NT4 9

MS DOS 3

Novell Netware 3

SCO UNIX 2

Databases:

ORACLE 8i, 8.0, 7.x - 2.x

12

MS Access 10

Oracle Tools:

ORACLE Designer 2

ORACLE Developer 3

PL/SQL, Autoconfig, Oracle Enterprise Manager (OEM), SQL Loader.

Export/Import 4

Utilities/Languages:

MACRO-32 1

DCL 8

FORTRAN 6

ACL, Accounting, Analyze, Authorize, Autogen, Backup, Convert, Debugger,

DecForms, Librarian, Linker, LCP, LMF, NCP, OpenVMS Systems Management,

Patch, Sysgen, Sort / Merge, Systartup, TDMS, TPU / EDT, RMS, VMSinstal,

VMS System Services, VMS Run-Time Libraries, UETP, Defrag Utility

12

telnet, uucp, ftp, ping 3

HTML 4

Application Software:

MS Office (Word, Excel, Outlook, Project, PowerPoint, Publisher, Visio)

10

Other skills: Maintenance and design of current and new infrastructure

projects. Software development life cycle (SDLC) deep knowledge.

Heterogeneous VMS cluster system setting up and maintenance, capacity

planning and networking management. Recommendation and implementation

architectural changes to improve supported system operational efficiency.

Data Base application architecture design and implementation, software

installation, upgrades, patches, SR support, system tuning, concurrent

manager administration, cloning, and Oracle Sys Admin functions. Experience

in installing, configuring and administering Open VMS utilities and Web

services. Duties included database creation, database

tuning/reorganization, SQL statement tuning, backup/recovery, general

troubleshooting, developer/integrator relations, command procedures

development. Outstanding problem solving and troubleshooting abilities.

Solid general business, functional, technical, and commercial knowledge.

Critical accounts support management skills; Complex negotiating skills;

Conflict resolution and IT consulting skills; IT management and delivery

skills, Data Warehouse Data Structure Management, Reporting Tools, WAN/LAN

system analysis and design skills; Public presentations and team/project

leading skills; Customers training skills.

Employment History

Technical Project Manager, Penetrate Business Solutions, Inc., 2002 -

Current

. Technical consulting and software development

. LAN/WAN office networking project design and implementation

. Office IT system hardware tuning have done successfully within the

budget

. Cost/performance analysis of Canadian Internet Service Providers

Technical Support Team Manager, ORACLE 1996 - 2002

. ORACLE partners' technical support business management (about 30

partners and 800 clients); Oracle business practice workshop for the

partners developed

. International project management New products and services tracking

and development, Oracle9i including. Oracle ExpertPACKAGE service

successfully developed, supervised and implemented at CIS territory

. Support service successfully certified according to quality standard

delivery ISO 9000

. OpenVMS, MS Windows NT, Compaq True64 UNIX VMS system design. Prepared

Compaq Alpha 4200 Cluster technical specification for ORACLE Technical

Support Department for using under OpenVMS, Compaq True64 UNIX and MS

Windows NT cluster software

Project Manager, CEO, ZEST Co., 1995 - 1996

. Computer technologies system consulting; Computer Technology Research

Corporation (CTR, USA) Advisory Board Member

. International project SKYPATH (WAN) design and implementation for

Inmarsat (International Maritime Satellite Organisation, London, UK)

Software Department Manager, PARMA TRADING COMPANY LTD. 1991 - 1995

. Information systems' architecture development for the distributed

remote customer brunches (WAN design)

. System analysis, design and technical support of multi - vendor IT

system

Oracle database Administrator, ATOMIC ENERGY INSTITUTE, 1988 - 1991

. Large OpenVMS cluster was set up and maintained together with cluster

- wide database administrating

. User accounting system development, implementation and maintenance

based on Oracle database (cluster - wide single instance). My data-

centre statistic package previously implemented at ILYUSHIN, was

customised for scientific organisation needs

. Multi - user multi - vendor environment supervising with heterogeneous

Ethernet networking maintenance

VMS System Manager MOSCOW MACHINE - BUILDING PLANT "ILYUSHIN", (currently

Boeing partner) 1984 - 1988

. Digital OpenVMS Intensively used (more than 300 concurrent users)

system management

. Datacenter statistic of the recourses used by user / by department was

designed and developed for the back office accounting purposes. The

system had authorization auditing functionality as well

. CAD/CAM application user's environment maintenance and upgrading: Date

translation software package developed with user documentation for

finite element analyses systems. Next level of aircraft finite element

model visibility, productivily, and error correction functionality had

been achieved

. System and application programming; UNIBUS Megatek functionality has

been improved

Education and Professional Development

Postgraduate program in Computer Science (in Finite Element Analysis

Optimization), MOSCOW AVIATION INSTITUTE (MAI), Moscow, Russia 1984-1986

M.Eng in Computer Science, MOSCOW AVIATION INSTITUTE (MAI),

Moscow, Russia 1978-1984

Training Records

Eastern/Central Europe Expert Package Workshop

2 days

Technical Assistance Requests Handling Procedure

1 day

Global Orientation Training

1 day

Advanced Consulting Skills Training 5 days

EMEA Premium Services Project Management Training 3 days

EMEA Project Management Workshop 3 days

.

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