Customer Service Medical Assistant
Resume:
L inda L. Riggins
**** ******* ****** #***, *******, VA 20170
***********@*****.***
OBJECTIVE
To obtain a Office Support position that will enable the use of my analytical, organizational,
and interpersonal skills.
SKILLS PROFILE
Experienced in customer service and support with recognized strengths in account
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maintenance, problem solving, and staff support.
Possess strong communication, organizational, and documentation skills.
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Excellent working knowledge using Microsoft Office.
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Experienced working in general public, business, and medical office settings.
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Ability to work independently and collaboratively within a team environment.
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Skilled at meeting deadlines, handling inquires records maintenance, and scheduling.
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Skilled at handling employee problem resolution.
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EMPLOYMENT HISTORY
Assistant Office Manager 1/11 3/11
Gold Tax Service, Charlottesville, VA
• Managed daily staffing schedules and adjusted accordingly to ensure adequate levels to
support operational demands.
• Maintained direct accountability for handling daily administrative functions.
• Maintained information security by monitoring implemented policies and company
standards.
• Reviewed all client documents to ensure accuracy and processing in a timely manner.
Public Attendant 6/10 9/10
Weinstein Management, Charlottesville, VA
• Maintained safety of assigned areas through enforcement of rules.
• Collected entrance fees and maintained a log register.
• Recorded, updated and monitored chemical levels.
• Secured premises nightly.
Contract Worker 10/09 1/10
Manpower, Charlottesville, VA
• Completed a variety of short term administrative assignments with local businesses
including Six3 Systems, State Farm, Carden Jennings Publishing, and Cypress Asset
Management.
• Consistently represented Manpower Inc. as a professional while delivering efficient
customer service support.
• Gained specific experience in the areas of: Front office Functions, reception, records
management, Account management, scheduling, research, report compilation, and call
center (outbound).
Tax Preparer 1/09 /3/09
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Protax, Charlottesville,VA
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Responsible for preparing income tax returns of business firms and individuals
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Calculate sales tax returns and depreciation for various tax reports
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Answer client queries regarding tax codes and appropriate deductions
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Perform e filing tasks as per schedule
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Addressed complex tax issues and tax deduction problems of clients
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Assist clients about, tax amendments and payment plans
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EDUCATION
Associates Accounting Anticipated
graduation date 2013
Strayer University, Henrico, VA
Diploma Medical Assistant
Act College, Arlington, VA
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