Manager Technician
Resume:
Thomas E.
**45
#4
thomas.hebert@competitivemethod
Atlanta, Georgia
s.com
30309
Web and Print
Designer
Developer skilled in most phases of web and print development, deployment and
support.
I am a developer with broad experience in the field of website creation, installation
and support. Given a creative brief I can design a completely new website,
implement new features, or refresh an existing site. I have created approx 300 print
ads of various sizes for former organizations, as well as catalogs, trifolds, sellsheets,
etc. By nature, I am an intensely curious individual with diverse interests and a de-
sire to learn. I am equally at home with large or small organizations and I would love
work with either.
Tools
Expertise
• Adobe Photoshop CS5 series • Quark XPress (Quark • Trainersoft
Express) V4-6
• Adobe InDesign • Adobe Dreamweaver CS • Visual Basic
CS5 series • Various CSS/FTP utilities,
etc
• Adobe Illustrator • ToolBook ver 1.0 - 4.0
CS5
Professional
Expertise
Digitrax, Inc., Panama City, FL • June 2003 to January 2010
Digitrax is a specialty manufacturer of digital command and control gear for model
railroads and is the
leader in the field. Digitrax has approximately 45 employees
Communications Manager (2003 to 2010)
As Communications Manager my responsibilities included creation and maintenance of the
corpo
rate website as well as a separate site expressly created for customer support. These sites
use MySql
and PHP server side technologies. From a supervisory perspective, I had one direct report
who main-
tained the support site’s content.
Additionally, I conceived, created and placed approximately 55 different print ads a
year in seven in- dustry publications as well as other special placements. Ad budget
for FY ’07 was $420k. I did the princi pal photography myself with various Nikon
DSLRs
Other tasks include the authoring of press releases, trade show booth designs,
maintenance of media contacts and contracts, all trade show signage and messaging
materials, as well as overseeing the beta tester population (NDA admin/product
feedback, etc.).
Competitive Methods, Inc. Atlanta, Georgia • August 2001 to June 2003
As Principal and Founder of Competitive Methods, I designed corporate websites for various
Georgia-
based companies. I also created various pieces of web-based E-Learning content for
companies like
Ford and S2P Interactive, a division of Certilearn. Some of the material I delivered was
finished content
made with the Trainersoft tool. On other projects I produced just the course interface
treatments
(button bar, content area and header) customized for the look & feel of the client
company’s existing
graphics (Ford, Jamba Juice, etc.).
Arthur Andersen Atlanta, Georgia • January 2000 to July 2001
Arthur Andersen was once the world’s fifth-largest accounting firm with 85,000
employees. Andersen’s
Virtual Learning Network team provided system integration services for on-line
Learning Systems.
Senior Staff Member (January 2000 to July 2001)
As a member of Andersen’s Client Solutions team, I worked closely with clients on
AAVLN (AAVirtual
Learning Network) project engagements. These implementations required exceptional
attention to de-
tail, as well as close co-ordination between Andersen Client Services, Andersen
Product Development,
and various client contacts. My responsibilities included requirements analyses,
transfer and setup of
existing user accounts, defining procedures/standards for new content creation, etc.
Andersen’s product, the AAVLN and consisted of an innovative Learning Management
System (LMS) with a server/database component, web layer, etc which provided rich
media instruction to various stu- dent populations via Internet or intranets. Major
clients were AT&T, Rockwell-Collins and others.
ITC Learning – Atlanta, Georgia - September 1989 to November 1999
Product Manager (September 1998 to November 1999)
Managed development of ITC’s PC courseware product line; specifically 6 LearnOffice
2000 product
releases. Developed various product requirements from extensive interviews with
national accounts,
senior sales people, ITC Advisory groups, etc. Thereafter worked with project
managers and senior
management at ITC in an effort to bring the product series in on time and within
budget.
Additionally, I worked with other staff to develop a cohesive web strategy at ITC.
Components of this strategy included [course] administration issues, optimal low
data rate codecs for a given application (talking head video / full screen animations /
etc), media caching schemes, target browser populations, plug-in issues, server
platform selection, etc.
Product Development Staff Member (June 1994 to September 1998)
Performed in various capacities as a development staff member. Mostly as a special
projects trouble-
shooter, providing Visual Basic and Toolbook (v1.5) work as needed. I worked heavily
with key accounts
in product rollouts, providing guidance to clients on implementation issues, as well as
providing
feedback the product development group. I also provided the technical due diligence
for ITC’s iNEX
acquisition in 1998.
Tech Support Staff Member (Jan 1992 to Sept 1994)
Responsible for providing technical support for the corporation’s entire product line.
At the time this
required, in addition to standard ITC product familiarity, knowledge of operating
systems such as Win
95 and NT, as well as being thoroughly familiar with hardware issues such as board
troubleshooting,
interrupt conflict resolution, network interface card setup, drive partitioning, etc.
Comsell Corp - Atlanta, GA (Acquired by ITC Learning, Jan 1992)
Comsell was a pioneer in the development Laserdisc and CDROM based learning
applications for
banks, law enforcement and other vertical markets.
Tech Support Manager (1990 1991)
Responsible for all of the technical support duties, as well as supervising 2-3 other
support people.
Product Development Staff Member (1989 1990)
A member of the FlashFax development team. This was an entry level ‘C’
programming position.
Assembly language skills (MASM 6.0) were also required.
Other Work Experience:
Colorocs Corp. - Norcross, GA • 1988 to 1989
Colorocs was one of the first companies to offer an affordable color laser printer for
corporate networks.
Applications Engineer (1988 to 1989)
Provided software applications support to customers. Position required knowledge of
networking, as
well as the Postscript page description language. I also performed Postscript
compatibility testing on
non-Adobe RIPS.
Other Work Experience (con’t):
Intecolor Corp. - Atlanta, GA
Member of the Production Engineering Staff Member (1986 1988)
Reviewed hardware designs for manufacturability. EMI / UL certification and testing.
Hardware
technician.
Printacolor Corp. - Atlanta, GA
Hardware technician / Tech support (1982 1986)
Repaired analog and digital board assemblies. Heavy Tech support duties as well.
Autologic Incorporated - Atlanta, GA
Digital technician (1979 1982)
Repaired logic assemblies for a 16 bit minicomputer with architecture similar to the
DEC PDP11 series.
Educatio
n
Devry Institute of Technology Atlanta, Ga • 1977 to 1979 • Technician’s Diploma
Georgia State University Atlanta, Ga • 1990 to 1993 • Approximately 65 hours toward
a General
Business degree
Personal
Some of my personal photography can be seen
on Flickr:
http://www.flickr.com/photos/thomashebert/
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