Quality Assurance Manager

NOLA Y. BOWMAN

**** ******* *** 267-***-****

Philadelphia, Pa 19144 ****.*******@*****.***

SUMMARY

Corporate Communication and Business professional with highly effective

strategic thinking skills. Reliable team leader with a proven ability to

manage difficult tasks. Self-dependent worker with a confident approach to

completing assignments. Creative writer, who is known for developing

exceptional marketing campaigns. Direct experience planning and executing

promotional events. Driven individual who takes pride in completing

projects. Quick learner, who readily adapts to new environments.

EDUCATION

The Pennsylvania State University, Abington, PA December 2010

B.A.: Corporate Communication Minor: Business

Relevant Coursework: Marketing, Management, Advanced Business Writing,

Information Systems, Speech Communications, Media Relations

EXPERIENCE

Comcast Sports Net, Philadelphia, PA Sept. 2009 - Dec. 2009

Marketing Intern

. Logged Promo Tapes for the Flyers and Sixers 2009 using spreadsheets for

final editing.

. Promoted the company during sporting events and increased public

awareness by distributing materials and interacting with the fans.

. Entered sporting events data into the company calendar with Excel

spreadsheets.

. Interacted professionally with staff members from a variety of

departments.

. Shared creative ideas during monthly marketing meetings with executives.

Kimmel Center Inc/Ticket Philadelphia, Philadelphia, PA Feb. 2008 - Sept.

2009

Patron Services Representative

. Provided quality assurance to customers via telephone, using

knowledgeable information.

. Assisted with marketing events by up-selling promotions and yearly

memberships to loyal subscribers

. Professionally and quickly resolved customer issues.

The Philadelphia Zoo, Philadelphia, PA July 2006 - Aug. 2006 (Seasonal)

Photographer

. Created images according to guest specifications using a digital device,

and operated the zoo balloon while shooting images of the riders.

. Assisted the manager as a cashier, selling ride tickets and managing zoo

balloon office closing.

TECHNICAL SKILLS

. Knowledgeable with Microsoft Office (advanced in PowerPoint), digital

photography, updating and editing social media websites

. Familiar with writing and speaking Spanish and the Spanish culture

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