Human Resources Customer Service
Resume:
FLACA WISLENE ALEXIS, PHR
ORLANDO, FL 32818
***********@***.***
Career Objective:
A position where demonstrated skills in administration, Human resources
management, Staffing and customer service, as well as enthusiasm for
innovation will be utilized for expanding service.
. 10 yrs. Experience in clerical administration, staffing and
Human Resources
. Ability to expand customer service and company profitability
. Superb relationship building &organizational skills.
. Bank deposits & reconciliation.
. Transcription Word Processing & spreadsheets.
. Human Resource Experience.
. Payroll certified. Extensive Payroll Processing.
. Collections.
. Ability to work independently.
. Data Entry.
Kronos system
. Goal oriented.
. Remarkable Database management skills.
. Clairvoyants, Medicaid System
. Vista Tract/ HCHB/HQS
PHR Certified
. Language Skills: Fluent in French, conversational Spanish.
. Computer Skills: Proficient in MS Office 2000, MS Work, Excel,
PowerPoint,
. Seminars: Train the Trainer, Core Management, Progressive
Disciplining, Preventing
Education:
. A.S in Human Resources Management, Keiser University 2003
. Public Notary.
. Bilingual: English, French, Spanish.
. Bachelor of Business Administrative of Health Information
Management.
Bookkeeping Accounting Payroll Specialist Certified 2011
Experience:
Abbey Delray Present
Staffing Coordinator/ Payroll Specialist.
. Perform complex and specialized work related to the preparation,
processing, and maintenance of the payroll.
. Sort and distribute department mail, file payroll department
documents, compose and type department correspondence.
. Monitor employee TB testing and responsible for computing employee
financial data and completing employment verification reports
. Helping the staffing with the scheduling and monitor the hour's and
making daily schedule for all the RN's LPN's.
. Compared data in documents to verify accuracy.
. Processing all payroll through Kronos system
08/2010 - 11-2010 Heritage Home Health & American Eldercare (Temp)
Human Resources / Staffing Coordinator
. Taking Application for LPN, RN, PT, ST, MSW, HHA in the field
. During interview with the applicants
. Handle inquires of payroll and vendor invoices
. Verified and Input employee scheduling data in software
system.
. Fill- in any position (other than case management)
. Maintain schedules for W.P.B., Broward, and Dade Offices
02/2009-06/2010 The Treatment Center of the Palm Beaches
Health Information Management coordinator
. Maintain departmental records using a complex computerized
filing system to retrieve files. Assist in Human Resources /
payroll audit /Medical Record
. Obtaining file for discharge patients/
. Auditing all the open charts for all doctor signature and
telephone orders
. Close charts audit for final.
10/2008-09/2009 Azalea Court Nursing Home & Rehab
Human Resources Specialist / Staffing Coordinator
. Prepared presentations and manuals.
. Taught employees new and more efficient ways to perform their
jobs.
. Assisting the clinical Supervisors in all staffing cases -
Medicare / Private
. Traveled to more than 20 branch offices and manufacturing
plants.
. Presented over 40 training courses
. Verify and Input employee scheduling data in software system
. Work with department managers in writing and placing job vacancy
ads.
. Set up all necessary personnel files and maintains related records.
. Handled tasks related to incoming and outgoing mail
. Handled customers and carried out cash drawer reconciliation tasks
.
06/2006-10/2008 Lake Worth Nursing Home & Rehab
Assistant Human Resources Manager
. Negotiated collective agreements on behalf of employers or workers,
mediated labor disputes and grievances Researched and prepared
occupational classifications, job descriptions, salary scales and
competency appraisal measures and systems.
. Planned and administered staffing, total compensation, training
and career development, employee assistance, employment equity and
affirmative action's programs. Computed figures to determine
balance, differences, adjustments, totals, using office machines.
. Recorded or coded information, data or figures using source
documents.
. Maintained variety of records and reports by reviewing, entering,
or adjusting information.
. Gathered and arranged data or information by extracting from
source documents and arranging in prescribed format.
. Maintained accounting records by record keeping, adjusting,
reconciling, posting, computing and balancing figures to assure
accurate record keeping.
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