Manager Customer Service
Resume:
Chad R. Armstrong
620-***-**** **** E **th
N #**12
************@*******.***
Wichita, Kansas 67226
Education
Kansas State University
Manhattan, Kansas
Bachelor of Arts, December 2008
Major: Theatre, Emphasis on Design
Theta Alpha Phi Honor Fraternity
Hutchinson Community College
Hutchinson, Kansas
Associate of Arts, May 2006
Major: Theatre
Experience
David's Bridal of Wichita
Wichita, Kansas
Alterations Manager, June 2009 to Present
Technical sewing skills
Meeting Quarter 3 by 5%
Starting a new teamwork workshop within my Alterations Room
Actively participated in meetings with regional alterations manager
and regional manager
Pier 1 Imports
Manhattan, Kansas
Sales Team Manager, December 2007 to June 2009
Increasing sales for Quarter 1 through 4 by 10%
Meeting target of one million dollars plus in one year
Increasing sales on the Pier 1 Rewards card by 5% in Quarter 4
Actively participated in meetings with regional manager during
Christmas season
Sales Associate, December 2006 to December 2007
Received Sales Associate of the Quarter in first Quarter of
employment, which is given to the associate that maintains customer service
standards.
Prairie Dunes Country Club
Hutchinson, Kansas
Waitstaff, May 2002 to May 2006
Uphold customer service standards
Led staff during Sunday morning brunches, weddings, private parties
and special holidays
Received employee of the month during December
Member Service Manager, United Sates Senior Mens Open
Make sure the members of the club get the VIP treatment
Tend to VIP members in speciality tents outside of the club house
Manage staff of 15 in members only rooms
Occasionally tend to VIP celebrities that need a speciality table in
the members only area
Personal
3 years of conversational college Spanish, not fluent.
Served as mentor for 3 years for Youth Friends at area
grade school
Technically proficient in Microsoft Word, Excel and
Powerpoint
Extensive Theatre background
References, Portfolio and Theatre Resume upon request
Contact this candidate