CHRISTIE L. RIVERS-MGBA, PHR
512-***-**** (cell)
EDUCATION
Bachelor of Science, Human Resources, Park University, June 2001.
Professional in Human Resources, (PHR) December 2002. Currently pursuing
SPHR.
HUMAN RESOURCES BACKGROUND:
Lower Colorado River Authority (LCRA) November 2007 - August
2011
Talent Acquisition Supervisor
Accomplishments:
. Re-engineered hiring process and transitioned organization to
new ATS platform. New system reduced requisition approval time,
time-to-fill, and provided more efficient manner to obtain
metrics. Led project team from RFP to implementation to ongoing
support. Serves as subject matter expert for users and main
point of contact for vendor relations.
. Led organization through transition from one temporary service
vendor to new vendor. Manage vendor contract ($25 million)
including problem resolution.
Management
. Provide leadership and direction to Talent Acquisition staff;
conduct performance evaluation and coordinate professional training
and development.
. Establish and maintain budget for unit. Develop business goals &
plans for each fiscal year.
. Review and update hiring policies. Train organization on
processes.
. Respond to unemployment claims and oversee reports related to
unemployment spend.
Employment/Recruitment
. Work with business unit managers and supervisors to identify hiring
needs.
. Oversee campus recruiting efforts.
. Develop and review interview questions. Ensure compliance with
employment laws.
. Post job vacancies and pre-screen all applications.
. Review interview documentation for compliance to ensure fairness
prior to extending offers.
. Conduct employment and criminal background checks on selected
applicants.
. Extend job offers and notify rejected applicants that the position
has been filled.
Contract Management
. Establish and maintain vendor contracts for temporary services ($25
million), applicant tracking system ($30,000), and background check
services ($15,000).
Texas Education Agency April 2006 - November 2007
Employment Manager
Accomplishments:
. Led agency from paper process to electronic. Led change
management initiative within agency. Served as team leader for
the Hiring and Selection Re-engineering Project, which involved
implementing an automated hiring tracking system (went from
paper to full automation).
Management
. Supervise employment staff.
. Conduct staff performance evaluation and coordinate staff training.
. Address employee and/or concerns and provide solutions. Respond to
unemployment claims.
Employment
. Work with division managers and supervisors to identify hiring
needs.
. Develop and review job descriptions and job vacancy announcements.
. Develop and review interview questions. Ensure compliance with
employment laws. Provide training to managers on hiring processes.
. Post job vacancies and pre-screen all applications.
. Review all interview packets for accuracy prior to extending
offers.
. Conduct employment background checks on selected applicants.
. Extend job offers and notify rejected applicants that the position
has been filled.
Comptroller of Public Accounts August 1999 - March 2006
Human Resources Specialist V - (Team Leader - 2002- 2005)
Employment
. Work with division managers and supervisors to identify hiring
needs.
. Develop and review job descriptions and job vacancy announcements.
. Develop and review interview questions. Ensure compliance with
employment laws.
. Post job vacancies and pre-screen all applications.
. Schedule and conduct interviews.
. Review all interview packets for accuracy prior to extending
offers.
. Conduct employment and criminal background checks on selected
applicants.
. Extend job offers and notify rejected applicants that the position
has been filled.
. Coordinate and conduct new hire orientation.
. Provide training on hiring process to hiring managers.
Classification (Compensation)
. Review job descriptions to determine proper classification.
. Review and determine FLSA designation.
. Explain classification, compensation and FLSA to managers,
supervisors and employees.
Recruitment
. Develop a recruitment plan for each fiscal year.
. Perform general and targeted recruitment outreach and activities.
. Market the Comptroller's office and job opportunities at Career and
Job fairs.
. Establish and maintain effective relationships with professional
associations and potential targets.
. Perform all related research on the Internet.
. Maintain a calendar of recruitment events.
. Promote equal employment opportunity in all recruitment practices.
Internship Program
. Manage a comprehensive internship program, from logo, to postings,
coordinating presentations and farewell luncheons.
. Work closely with Executive Administration to coordinate internship
program.
. Respond to all inquiries (public and internal) regarding
internship.
. Create program activities, agendas and biography booklets for the
program.
. Select speakers and trainers.
. Maintain all records, procedures and other historical documentation
for the program.
Sweet Home Baptist Church June 1998 - August
1999
Administrative Supervisor
Management
. Supervise support staff.
. Coordinate staff and member training.
. Conduct staff meetings.
. Approve purchase and reimbursement requisitions.
. Manage operating budget.
. Maintain all personnel records and files.
Benefits
. Coordinate employee benefits.
. Coordinate open enrollment and communicate benefits options to all
employees.
. Process employee bi-weekly payroll.
Zenith Insurance Company January 1996 -
May 1998
Executive Administrative Assistant
Duties included Employment, Training, and Benefits.
SulzerOrthopedics April 1993 -
February 1995
Human Resources Assistant