Medical Billing Technical Support

Sherida M. Rodriguez

OBJECTIVE:

Seeking a challenging position which will utilize experience, interest and abilities, while providing

opportunities for personal and professional growth.

EMPLOYMENT:

USAir Conditioning Distributors – City of Industry, CA 2006 - 2010

Credit Administrator, processing credit application, credit ratings, establishing customers with

online services and technical support. Daily communications with store employees and customers.

Inbound/outbound collection calls.

Countrywide Home Loans – Rosemead, CA 2002 – 2005

Customer Care Representative/Consumer Direct (Web Site)

Assisted in web design and improvement of the site and product offered. Guided customers in

obtaining their credit report, e-mails responses pertaining to questions regarding credit report,

technical issues and products.

Ugly Duckling Corporation – Downey, CA 2000 – 2002

Lead Collector, Inbound & Outbound calls, counseling customers regarding past due payments,

offering assistance with deferments and modifications, preparing lot drop and conditions reports.

CMI/Composite Materials Inc – Santa Fe Springs, CA 1990 – 1996

Credit Assistant, processing & investigate credit applications, inbound and outbound collections

calls, chargebacks, reconcile accounts. Provide inter-regional assistance pertaining to

credit/collection decisions and clarifications.

EDUCATION:

East Los Angeles College, Certificate Medical Billing

Certificate Computer Information Specialist

Mt, Sac, AA Child Psych

References available upon request.

********@*******.***

Contact this candidate