Customer Service Nurse

SHERI N. BIRDINE

*** *. ******** ******, *********, TX. 75104

402-***-**** ************@*****.***

OBJECTIVE

Experienced and motivated Licensed Practical Nurse seeking position

utilizing academic background along with exceptional interpersonal,

organizational, and leadership skills

EDUCATION

BS in Business Administration of Technical Studies, Jan 2008 Bellevue

University, Bellevue, NE

Diploma in Practical Nursing, Jan 2004 Hamilton College, Omaha, NE

PROFESSIONAL ACCOMPLISHMENTS & SKILLS

Management & Administration -Managed staff of nursing assistants and

medication aides within unit of 30-40 patients. Directed team of certified

medical assistants.

Answered questions, scheduled appointments and provided quality customer

service. Documented and entered confidential information into computer

system.

Healthcare- Evaluated staffing requirements and floor assignments.

Organized unit activities for 40 bed long term care unit. Assisted with

patient care in taking vitals and gathering medical history information.

Maintained patient flow within the office. Maintained appearance and

cleanliness of facilities. Provided medical care and treatments to patients

and administered medications.

WORK HISTORY

Charge Nurse, Skyline Retirement Community, Omaha, NE, 2004 - Present

Clinic Lead/LPN, Charles Drew Health Center, Omaha, NE, 2006 - 2007

Agency Nurse, Tri-State Nursing, Omaha, NE, 2004 - 2006

Agency Nurse, Nurse Providers, Omaha, NE, Sept 2005 - Mar 2006

Customer Service Representative, Oriental Trading Company, Omaha, NE, 2003

- 2004

ADDED VALUE

Computer Skills- Proficient in the use of- MS Office (Word, Excel,

PowerPoint), Outlook

Personal Strengths- Strong written and verbal communication skills. Ability

to manage multiple priorities in a fast-paced, deadline oriented

environment. Demonstrates commitment to exceptional customer service

Contact this candidate