Customer Service High School

Samantha Gonzales

Contact

Tel : 720-***-****

e-mail : ***********@*****.***

Address

**** **** ***** **. ********, CO 80241

Profile

Objective To use my hostess and retail experience to achieve employment in a full time postion. I

would like to use my current experience with customer service, retail, and

communication skills to interact with those around me. Also to show that I am capable to

exceed in the task set forth for me.

Skills

Goals I have achieved with my past working experience include:

1 year hostess 3 months server's 4 months retail Excellent in

experience. assistant experience experience. communication skills

Education

Horizon High School, Thornton, CO

2006 to 2011

High School Diploma, GPA: 3.2

• Graduated May 2011

• DECA (Distributive Education Clubs of America)

Work Experience

Lonestar Steakhouse, Thornton, CO

Hostess/Busser/Server Assistant October, 2009 to September, 2010

Customer Service.

Hospitality

Arranged seating chart for morning and evening shifts.

Majority of closing shifts on week days and weekends.

Bussed and cleaned tables.

Server's training in order to be an assistant.

Phone reservation, to-go orders, and informative on question over phone.

Have worked holidays.

Handled Money.

Helped Shift Leader file paperwork with some experience in Excel and Microsoft Word.

Hollister Co., Westminster, CO

Impact Team Member/ Floor Model September, 2010 to January, 2011

Customer Service.

Stocked Clothing.

Promote Product.

Cleaned Work Area.

Handled Money.

Prepared/Make mannequins and display tables.

The Lodge on 84th Ave.

Temporary Leasing Consultant July, 2011 to August, 2011

Greeting residents and potential residents.

Answering residents’ concerns

Answering and placing calls.

Showing Apartments.

Filing Paperwork.

Making Lease folders.

Ordering Supplies.

Input of data and updating data.

Activities and Interests

School DECA and Varsity Track and Field

Hobbies Real Estate, Reading, Hiking, Movies, etc.

References

Taylor Blei Bethany Nieblas Noah Bruns

Co-Worker/Server/Busser Co-Worker/Hostess/Buster Co-worker/Host/Busser

Cell:720-***-**** Cell:720-***-**** Cell:303-***-****

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