Customer Service Medical
Resume:
KATI HIGGINBOTHAM
**** **** ***** **. ****, TX **710 903-***-**** ****************@*******.***
OBJECT I V E
I am seeking a challenging and rewarding clerical position, where I can best utilize my hard
work ethic and ambitious learning style. I am looking for a position that will provide a number
of obstacles, which will allow me further opportunity for growth and experience.
S K I L LS
Great communication, organizational and analytical skills.
Exceptional customer service and relationship building skills.
I work well under pressure, am very reliable, and work well in a team environment.
Ability to make independent decisions when needed.
Experience working with basic computer programs.
E D UCAT IO N
I am currently attending Mclennan Community College and will receive my Associates degree
i n general studies in December of 2011. I then plan to pursue a Bachelor’s degree in business
management.
E XPER I E NCE
• EMSI
Waco, TX
Case Worker – Insurance Services
May ’10 – current
o Duties: Medical record retrieval. Contacting medical facilities to obtain
medical records for patient’s insurance applications. Customer service-
Assisting insurance applicants and agents in the process of requesting
records.
• L’eggs-Hanes-Bali-Playtex
Customer Service
Feb‘08 – July ‘09
• Quality Home Services
Commerce, TX
Home/commercial cleaner
June ’08 – Feb ’2009
• Sulphur Springs Medical Surgical Clinic
Sulphur Springs, TX
May ’08 – Feb. ‘09
Billing/hostess/receptionist/medical records
o Worked in the billing department making online deposits and
completing t ransactions. Also worked as a hostess and evening
receptionist checking patients in and scheduling appointments. Worked
i n medical records and filing.
Contact this candidate