marcel m. keough
*** **** **** ****** ( Oakland, CA 94610
510-***-**** (c) ( ******.******@*****.***
SUMMARY OF QUALIFICATIONS
Sales Manager with eight years' extensive experience supervising, training
and motivating sales staff; planning sales strategies; managing a multi-
base territory; and increasing sales revenues. Commercial Driver's License
(Class B) obtained.
SKILLS
. Proven ability to lead successful programs and teams, adept at
training, motivating and managing personnel.
. Strong communication, presentation, and interpersonal skills used to
communicate in an efficient manner with staff, vendors, customers and
dealers.
. Ability to establish and maintain strong working relations with
clients through strong problem resolution ability and excellent
customer relations.
. Proficiency in the use of a computer, including Microsoft Word, Excel,
Outlook and PowerPoint.
PROFESSIONAL EXPERIENCE
SCHWAN'S CONSUMER BRANDS NORTH AMERICA, FREMONT, CA 2008 -
Present
Customer Sales Distribution Manager
. Manage the company's South Bay Area accounts that encompassed 30 major
retailers including Wal-Mart, Target, Safeway, and Luckys.
. Have consistently met or exceeded monthly sales and service quotas set
by management by no less than 5 to 10 percent every month.
. Met with clients including store managers and department heads to
discuss all aspects of the product in an effort to negotiate prime
shelf space and incremental display of product.
. Enhanced and manage inventory control and invoice filing systems,
increasing efficiency of process.
. Lead team-training projects and helped to train and motivate new
employees.
B.I.T. idealease/ Navistar-international truck inc., hayward, CA 2007 -
2008
Rental Operations Manager
. Managed 4 major Northern California rental operation facilities for
commercial truck leasing, contract maintenance and truck rentals.
Supervised operational staff and ensured quality control of day-to-day
operations that included execution of rental sales and providing
tactical direction and leadership to staff to ensure customer
requirements are met while meeting the company's goals and objectives.
. Developed and executed daily operational plan that included marketing
and advertising strategies, inventory control, and cost analysis to
ensure customer billings are prepared timely and accurately.
Lease Account Representative
. Responsible for the account management of existing and new accounts in
the areas of fleet planning and profitability.
. Active management of sales pipeline that exceeded monthly revenue
quotas through ongoing customer development and prospecting activities
. Provided account management to lease customers by resolving
operational and financial conflicts.
new united Motors Manufacturing, Inc., fremont, ca 2006 - 2007
Manufacturing Team Member
. Provided quality control and installation of vehicle components,
installed system wiring, updated vehicle numbers, and logged vehicle
progress reports in a manufacturing environment.
. Played lead role in new hire training, quality control and workplace
safety presentations.
kaiser permaneNte, san ramon, ca 2005 - 2006
Retirement Analyst
. Performed extensive research of human resource and confidential
service records to calculate and update retirement benefit records of
active and retired healthcare employees.
penske truck leasing, san leandro, ca 2000 - 2005
Rental Account Manager
. Managed and directed operations and sales for the Commercial and
Consumer rental product lines. Managed the operation with integrity to
meet or exceed business plan targets, identified issues and responded
accordingly.
. Provided leadership training and development to rental team staff. Set
goals, manage and directed all rental sales activities at the area
level and develop marketing strategies to grow bottom line area sales
revenue.
. Managed rental operations activities including hours of operation,
billing, agent openings/closings, and determination of commercial and
consumer rates.
. Lead and organized weekly manager sales team blitz that identified and
seized profitable new business opportunities.
. Prepared detailed market analysis that included scouting out
competitors and quality service comparisons, monitor market
conditions, product innovations, and competitors' products, prices,
and sales.
Rental Sales Representative
. Generated new business leads and maintained existing customer
relationships for all inbound and outbound sales processes.
. Ensured complete customer satisfaction in a fast-paced environment,
matching vehicle demand with availability and coordinating all aspects
of customer's accounts.
EDUCATION
southern university, BATON ROUGE, LA 1996
CHABOT COLLEGE, HAYWARD, CA 1999