Customer Service Representative

J une Jefferson

San Leandro, CA

Mobile: 510-***-****

**************@*****.***

Career P rofile

To obtain a full-time position as a Medical Biller where I can utilize my skills and expand on

my strengths for the Health Information Technology field.

Acquired Skills

Medical & Dental terminology Business Correspondence

CPT/ICD9 Coding QuickBooks

Health insurance processing Multi-line telephones

Dental insurance processing Filing

Patient billing and collections Strong data entry (44 wpm)

Lytec

MDScripts

Word/Excel/PowerPoint

Education

Car r ington College California, San Leandro, CA

Health Information Technology Certificate, October 2010

HIPAA

E mployment

Physicians Rx Network, Hayward, CA 11/10 -

Current

Billing Specialist

Using Lytec and MDScripts prepare and submit clean Workers’ Compensation, HMO, and

PPO claims, UR denial billing, prepare/send patient bills, and posting payments in

accordance to EOR’s.

A BBConcise, Alameda, CA 2/06 - 2/09

Customer Service Representative

Answering 180-200 calls, entering orders into WDS PC platform, resolving customer

issues, and accepting account payments.

Target Corporation, San Leandro, CA 9/04 – 1/06

Guest Service Team Member/Cash Office Team Member

Providing customer service with professional demeanor, auditing merchandise, counting

and distributing entire store monies, creating bank deposits and balance monies in store

vault.

R eferences Available upon request

Contact this candidate