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Sales Customer Service

Location:
Elizabethville, PA, 17023
Posted:
August 08, 2011

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Resume:

Christopher Kocher

**** **. ***

Elizabethville, PA 17023

717-***-****

********@*******.***

CAREER SUMMARY

A high energy, self motivated sales leader with extensive experience in

business management.

Managed sales territory representing sixty lighting manufacturers.

Managed and motivated a multi-state, highly productive sales force with

emphasis on sales and customer service. Seasoned with excellent

communication skills on all levels. Effectively leads by example

creating a team environment with excellent customer service and problem

solving skills.

PROFESSIONAL EXPERIENCE

SOURCE LIGHTING, PLYMOUTH MEETING PA

Territory Sales Manager

2005 - 2010

. Calling on Architects, Engineers and Designers to get lighting

products specified for Commercial, Industrial, Municipal and

Residential Projects. Has worked with municipalities to secure

outdoor lighting fixtures on municipal standards for future

development

. Selling indoor and outdoor lighting, solar and controls products to

Municipalities, Contractors, Distributors, Co-Ops, Utilities, and End

Users in Pennsylvania, New Jersey and Delaware

. Attended lighting trade shows representing various lighting manufacturers

. Attended Illuminating Engineering Society of North America meetings and

events

COOPER LIGHTING, PEACHTREE CITY GA

Senior Territory Sales Representative

2002 - 2005

. Managed all hiring, training and building of a sales team within the

Northeast region, including 9 Sales Reps in six states

. Covered highest volume territory, over $25,000,000 of sales with 156

accounts in six states

. Responsible for overseeing new store set up as well as store remodels

. Executed promotions and new product placement

. Attended trade shows and managed product knowledge classes to promote

and speak in front of large groups of customers and associates about

Cooper products

. Managed multiple projects simultaneously within the territory

. Team led the nation in sales and growth

. Won numerous national and regional sales contests

KOCHER ENTERPRISES, ELIZABETHVILLE PA

General Manager

1984 - 2001

. Managed the day to day operations of a full service multi-store

grocery operation with over $18,000.000 of retail sales

. Hired, fired, scheduled, trained and motivated employees

. Implemented and supervised various programs in the stores that were

very profitable

. Responsible for profit and loss statements, short term and long range

forecasting, expense and inventory control, and all daily and weekly

sales reports

. Oversaw weekly ad planning

. Developed marketing strategies for the area

EDUCATION

HARRISBURG AREA COMMUNITY COLLEGE, HARRISBURG PA

Associated Degree, Business Management

ADDITIONAL TRAINING

. IES Fundamentals of Lighting course

. Philips Lumec product training

. Philips Day-Brite Lighting product training

. Philips Gardco product training

. Philips Lamp product training

. Cooper Lighting product training

. Attended various seminars to include employee management, customer

relations, scheduling, marketing, advertising, employee/customer

theft, business law

COMPUTER SKILLS

. Windows Power Point, Access, Excel, Works, Word

. Cahill quoting system



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