Customer Service Medical Assistant

L aTameron Johnson

*** *** ***** ***. ***. #**** Lewisville, TX 75067

Phone: 806-***-****

************@****.***

Objective: Seeking a position as a Medical Assistant I I/Receptionist where my acquired

t raining, knowledge, clinical and clerical skills will add to the growth of your company

S umma ry of Qualification

• Record Vital Signs, First Aid & CPR Certified, phlebotomy, lab procedures, assist

p re and post operative surgery patients, 5&12 lead EKG technique, D/C of IV line

• Glucose and Pregnancy testing, patient care, bandaging, t rey preparations,

s terilization techniques, Injections, t ransporting

• Patient Check-In and activation, charting, appointment scheduling., ICD-9/CPT

• Safety Inspection Coordinator, great customer service, organizational skills

p rofessionalism

• Mul ti tasking, answering phones, Insurance verification, faxing, copying, and filing

• Computer Skills

55 Words per Minute, Data Entry-10 Key, spreadsheet software, MS Word processing software (excel,

power point, publisher, and outlook), Citrix access platform, Method access, and H IS application

Education

Palo Duro High School, Amarillo, Texas

• High School Diploma, (GPA 3.5)

Everest Institute, Houston, Texas

• Medical Assistant Certificate, (GPA 3.7)

• Houston Community College, Houston, Texas

• Achieving Associates in Health Science(GPA 2.7)

Work Experience

Methodist Hospital

Patient Ca re Assistant I I/Secreta ry, Houston, TX

J une 2010-Present

• Provides care for pre and post-operative surgery patients, record vital signs, connect 5-

lead EKG monitor, perform 12 lead EKG, phlebotomy, Glucose and Pregnancy testing,

and discharge of IV lines. Maintain safety inspection coordinator position, restock

equipment and supplies on the unit, organize charts, retrieve doctor orders via

i nternet, answer phones, and greet and direct patients and family members upon

a rrival and departure.

Methodist Hospital

Patient T ransportation, Houston, TX

April 2009-June 2010

• Transport inpatients and outpatients throughout the Methodist complex, and social

i nteraction with patients/nurses/physicians.

Additional Healthcare Experience (Volunteer)

H ealthcare, Ama rillo, TX

September 2008-Jan. 2009

• Care of a cancer patient. Assist in t racheotomy tube cleaning, bandaging the feeding

wound; maintain a feeding machine, medication measurements, and record vital signs.

University of Houston I.T Technical Support

Clerical Work, Houston, TX

A ugust 2008-Sept. 2008

• Assist in computer support/Web equipment, Inbound/Outbound customer service

representative, reset passwords/accounts, and resolve customer cases and complaints.

Caroline N. Mbogua, M.D., P.A.-I nternal Medicine/Pediat rics

Medical Assistant-Externship, Houston, TX

May 2008-June 2008

• Trained in the front and back office, record vital signs, 12 lead EKG, Injections, t rey

p reparations, Lab procedures, patient charting, Insurance Verification, faxing and

copying performance.

• Reference Reference available upon request

Contact this candidate