TONIA BRIDGERS
*** ******* ******, *******, ** **312
404-***-**** (H) 770-***-**** (C)
**************@*****.***
SUMMARY OF QUALIFICATIONS
. Over 21 years of Administrative Assistant experience working for
senior military officials.
. Strong organizational, attention to detail, written and verbal
communication and interpersonal skills.
. Possess a strong sense of discipline, accountability, and integrity
and a "Secret" Security Clearance.
. Proficient in Microsoft Office Word, Excel, PowerPoint and Outlook and
able to type 40-50 wpm.
EMPLOYMENT HISTORY
Human Resource Supervisor, U.S. Army, 101 Combat Aviation Brigade, Fort
Campbell, KY 2007-2011
. Supervised 7 subordinates through leadership and training in the daily
Human Resources administration for an Aviation Company of 700 military
personnel.
. Provided oversight of performance evaluations, awards, personnel files
and personnel actions.
. Developed and implemented an awards and performance evaluation
database for over 250 personnel which resulted in 40% increase in on
time submission of performance evaluations and awards.
. Resolved customer relations issues, increasing customer satisfaction
by 50%.
. Collected, organized, and analyzed data to generate accurate and
complete reports.
Administrative Assistant, U.S. Army, Forces Command, Fort McPherson, GA
2003-2007
. Performed administrative and clerical support to a logistics section
of 250 military and civilian personnel.
. Performed word processing tasks; update databases and spreadsheets.
. Prepared correspondence by typing, note taking, and light bookkeeping.
. Filed and retrieved organizational documents, records and reports.
. Answered and screened incoming calls and directed to appropriate
section.
. Coordinated travel arrangements by scheduling airline, hotel and
rental vehicle reservations.
. Screened and distributed incoming and outgoing mail.
. Greeted and interacted with clients, vendors, and visitors.
. Maintained director's calendar by scheduled meetings and conference
calls.
. Ordered office supplies and maintained a supply room.
Executive Administrative Assistant, U.S. Army, Pentagon, Washington, DC
2000-2003
. Provided administrative and clerical support for several senior
military officers and their staff.
. Organized and maintained files.
. Scheduled and prepared conference rooms for meetings and other events.
. Prepared and distributed correspondence and other documents by mail,
fax, scan or other means.
. Operated multi-line telephone systems; screened and distributed
incoming calls, routed and responded to inquiries.
. Functioned as receptionist; greeted and provided assistance to
visitors.
. Established and maintained electronic and hardcopy file databases,
safeguarded sensitive and classified material and operated office
automation equipment to include scanner, fax machine and copier.
. Maintained Director's email and voicemail correspondence to maintain
adequate and timely communication.
EDUCATION HISTORY
. Park University, Parkville, Missouri: Completed 102 semester hours in
Human Resources
. Postal Supervisor Training, 08/2007
. Postal Operations Training, 04/2007
. Advanced Administrative Specialist Training, 06/2006
. Basic Administrative Specialist Training, 05/1997
. Leadership Development Training, 02/1993
. Administrative Specialist Training, 10/1989
. Introductory Military Training, 08/1989
. Terrebonne High School, Houma, Louisiana: Received Diploma