Manager Human Resources
Resume:
Anna Stortz
**-** **** ******, *******, NY
****.******@*****.***
Objective
To attain a position in the human resources field using my administrative
experience and interpersonal skills.
Summary of Qualifications
. Excellent time management and organization
. Quickly learn computer and information systems
. Proofreading and writing skills
. Ability to interact in diverse cultural settings
Work History
Technology Support Coordinator, Security Technology Division
American International Group New York, NY February 2010 - Present
Provide administrative support to three team members in a corporate work
environment. Organize, track, and report software and hardware issues for
89 nationwide and two international AIG locations. Edit documents for
clarity and grammar. Extensive use of Microsoft Office. Participate in and
prepare co-workers for weekly conference calls.
. Increased speed and efficiency of resolving technical problems by quickly
addressing time-sensitive issues.
. Enhance employee satisfaction by documenting concerns.
Assistant English Teacher
Japanese Government Employee Akita, Japan August 2008 - August 2009
Created an English curriculum for primary school students. Used Microsoft
Word and PowerPoint to produce meaningful lessons for students. Presented
lessons in front of large groups of students. Taught English conversation
class to Japanese adults.
. Coached a group of students to compete in a state-wide English language
competition.
Law Firm Intern
Lewis Reed & Allen, P.C. Kalamazoo, MI July 2007 - August 2007
Performed administrative duties including: copying, filing, and binding.
Completed research for a 65 page senior thesis paper concerning
environmental law.
. Presented senior thesis paper in front of 70+ members of the social
sciences department.
Student Manager
Biggby Coffee Kalamazoo, MI December 2005 - June 2008
Assisted in managing a team of 15 student workers in running the school
coffee shop. Used Excel to calculate daily sales reports. Enforced work
policies and collected time sheets. Reported employee issues to the senior
store manager.
Education
. B.A. Sociology, Minor in Political Science - Kalamazoo College,
Kalamazoo, MI June 2008
. Study Abroad Program - Calcutta, India August 2006 - December 2006
. Study Abroad Program - Japan June 2009 - July 2010
Software Skills
. Microsoft Excel and Word 2010, Microsoft Outlook and PowerPoint 2003
. ProWatch (Honeywell Software Product) - Access control system managing
thousands
of employees.
. Rapid Eye Multi-Media Version 10 (Honeywell Software Product) - Maintain
and update security
camera system and user access.
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