Customer Service Administrative Assistant
Resume:
Aubrey Smith
Little Rock, AR. **209
SKILLS/ABILITIES:
Organizational/Management
Handled store stock and rotation of products.
Demonstrated proper and proficient cash handling.
Served as reporter for high school FBLA organization and maintained proper and
accurate documentation of organizational activities.
Customer Relations
Assisted customers with product selection and sales.
Demonstrated excellent customer service and ensured customer satisfaction.
Maintained proper customer account records and provided timely information
regarding account to customer.
Communication
Reported for the school newspaper (2004 2007)
Responsible for faxing and emailing customer regarding account status.
Responsible for assisting the president of NABSW and publicizing and planning
events for the organization.
WORK HISTORY:
December 2010 Present Sales Associate
Dollar General, Little Rock, AR
March 2009 December 2009 Administrative Assistant
McNaulty Real Estate, Jonesboro, AR
March 2009 September 2009 After Care Preschool Teacher
Discovery Island Learning Center, Jonesboro, AR
January 2009 March 2009 Special Olympics Telemarketer
Heritage Telemarketing Company, Jonesboro, AR
August 2008 January 2009 After Care Preschool Teacher
ASU Child Development and Resource Center, Jonesboro, AR
May 2008 January 2009 Customer Service Administrative Assistant,
ICS/AT&T Advertising and Publishing, Mabelvale, AR
October 2006 June 2007 Cashier/Customer Service,
Shoe Carnival, Little Rock, AR
May 2003 October 2006 Cashier/Beauty Supply Professional,
Beauty Gallery, Little Rock, AR
EDUCATION:
August 2007 – Present Arkansas State University,
Jonesboro, Arkansas
Graduated June 2007 JA Fair Magnet High School,
Little Rock, Arkansas
Accomplishments:
National Association of Black Social Workers Aug. 2009 Dec. 2009
Circle of Trust Aug. 2008 – Dec. 2009
Inducted into the Strong Turner Honor Society April 2008
Black Students Association Aug. 2007 Dec. 2009
Public Perceptions Style Entourage Aug. 2007 Feb. 2008
High School Graduate with Honors June 2007
High School National Honor Society Dec. 2003 – Jun. 2007
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