Customer Service Administrative Assistant

REBECCA H. ENCK

*** ****** ***** *********. * . Syracuse, NY 13214

Phone 607-***-**** . E-mail *****@****.***

objective

To obtain an administrative position where my strong work ethic,

enthusiasm, and experience can be utilized in a way that will

benefit your organization

Education

2007-2008 Ridley-Lowell Business and Technical Institute

Binghamton, NY

Diploma in Information Processing, GPA 3.8

skills

Efficient in Microsoft Office: Word, Excel, Publisher, &

Powerpoint

Average of 75 wpm

Office procedures

Human relations

Oral and written communication experience

Multi-line telephone experience

Experience

2008-2011 Family Enrichment Network Johnson City, NY

Secretary

Greeted each client with courtesy and respect face-to-face and on

multi-line telephone

Completed copy and typing requests for over 240 employees serving

over 400 families at several different sites in a timely manner;

many times involving binding, collating, and folding

Prepared and processed bi-monthly newsletters with articles from

36 programs and services for over 1,600 community members.

Ordered toner and other supplies as well as service, monthly meter

counts, and trainings for copiers at each of the sites.

Kept front office presentable and comfortable for everyone who

entered

Placed postage on mail and prepared certified and overnight

mailings as needed

Assisted the Administrative Assistant as needed and took care of

voicemails, emails, and requests while she was away

2005-2008 Great American Afton, NY

Meat Wrapper/Deli Personnel

Maintain inventory for deli and meat department

Excellent customer service skills face-to-face and on the

telephone

Manage orders for deli department

2005 Page Seed Company Greene, NY

Office Assistant

Performed data entry on customers' addresses

Filed bills of customers' past purchases

Filled envelopes with advertisements

Contact this candidate