Medical Sales Representative

Brenda Hotvedt

*** ******** **** *****

North Aurora, Illinois 60542

Professional Summary

Successful, ambitious, motivated sales professional with a winning track record in the medical and laboratory service industry. Seeking a challenging position in sales/marketing in healthcare. Will utilize teamwork and organization skills, outstanding presentation abilities and customer service excellence to build lasting relationships with new clients while maintaining and growing existing business.

Professional Experience

June 1989 to July 2008

Laboratory Corporation of America (D.B.A Labcorp, National Health Laboratories)

Senior Marketing Executive (Oct 2001 to July 2008)

Consultative sales professional responsible for growing and retaining a 7.2 million dollar territory in the Chicago Metropolitan area. Accomplishments in this role:

• Development of new sales through cold calls and relationships

• Increasing new sales with focus products

• Consistently exceeded quota of $6,000 monthly (124% sales/Quota for 2007)

• Trainer and mentor to new sales personnel

• Multiple years of achieving sales of $900,000 plus annually

• Retention of current base of business

Regional Field Operations Manager (November 1996 to October 2001)

• Responsible for 9 facilities throughout a 5 state region with revenues generating 33 million annually.

• Management of 241 employees that included, supervisors, couriers, phlebotomists, warehouse personnel, client service.

• Negotiate leases for PSC’s

• Closures of non profitable sites, employee reduction in forces

• Hiring, performance evaluations, terminations, training and motivation

• Promote customer service and retention

• Compliance Officer, contracting, government bids

Manager of Client Service Coordinators (September 1993 to November 1996)

• Responsible for retention of a 30 million annual client base

• Built a team from 3 to 8 Client Service Coordinators that covered 5 states

• Trained,developed,motivated

• Consistently met quota of loss sales retention

• New Business development

• Key account development and program

• Client role out of 5 acquisitions including heading up the RBL/NHL merger

• Implemented yearly price increases to customers

Associate Manager of Client Service Coordinators (September 1991 to September 1993)

• Hired and developed staff to cover a 5 states region

• Managed own client base of 4 Million annual

• Supervised,motivated,developed

Client Service Coordinator (October 1990 to September of 1991)

• Responsible for a client base of 5 states

• Consistent client retention achiever

• In servicing, troubleshooting, building relationships

Client Inquiry (June 1989 to October 1990)

• Services to clients via phone

• Answered incoming calls from customers

• Provided support to field staff

Attributes

Sales Quota Producer over 100%, 2001,2002,2003,2004,2005,2006,2007

Manager of the Quarter 1994

Laboratorian of the Year 1996

Synergy Team 1996

President Achievement Award 1997

Conversion Team 1999

Consistently Promoted

Education and Training

Undergraduate Studies at College of DuPage, Glen Ellyn Illinois

Dialog Training 3/2007

Spin Selling 10/2006

Advanced Sales Training 3/2006

Needs Satisfaction selling 9/2004

Great Supervision 5/1996

Advanced Management Training 5/1998

References Available upon request

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