Terri Washington Jones
****************@*******.***
Home: 301-***-****
Cell: 202-***-****
SUMMARY:
I have over 12 years of experience with direct marking organizations. I am a multi-faceted professional with a background in membership, marketing and planning.
EDUCATION:
Sanford Brown Institute, Landover, Maryland, 2010-Current
Medical Billing and Coding Program
Prince George’s Community College, Largo, Maryland, 1992-1994
Micro Computer Systems
50 credit hours
SKILLS:
Microsoft Excel & Word (Proficient)
Microsoft Access & Power Point (Working Knowledge Level)
PROFESSIONAL EXPERIENCE:
Account Executive, Market Development Group, Inc., Washington, DC (Jun 2007 to Jun 2010)
• Managed production of more than 50 Direct Mail International and National Campaigns
• Coordinated with copywriters, graphic designers and data houses to process appeal specifications
• Responsible for preparing budget reports for Individual clients’ direct mail appeals
• Coordinated freight logistics (Pitney Bowes & USPS) postal providers to ensure mail distribution for campaigns produced for the UK, France and the US
• Estimated and budgeted for targeted fundraising goals
• Negotiated pricing with vendors to lower clients’ budget costs
• Processed bill sheets for the accounting department to invoice clients for payment
• Responsible for updating the clients mail schedules with costs, donor responses, and revenue
• Responsible for accurately updating fundraising information within the clients key analysis report weekly
• Offer red detailed packaging and personalization specifications of campaigns produced in the US and China.
• Established production schedules for all projects.
• Managed outside vendors, purchase orders, job instructions, controlled costs, proofed blue lines and facilitated invoices
Leasing Administrator/Office Manager, Merchandise Mart Properties, Washington, DC, (Apr 2006 – May 2007)
• Provided monthly reports on the tenants leasing status
• Managed and coordinated travel arrangement for the General Manager
• Prepared and assisted in the preparation of the General Manager’s expense report
• Dispatched tenant’s maintenance requests to the engineers
• Assisted the Senior Accountant with the preparation of budget reports
• Coded invoices to the proper GL accounts
Planner, OMP, INC., Washington, DC, (Jul 2003 – Feb 2006)
• Worked closely with Account Executives and Directors to research response rates, quantities and list histories prior to making recommendations for future mailings for 7 non-profit organization clients.
• Created a Mail Plan for upcoming direct mail and telemarketing campaigns based on the budget and previous response rates.
• Responsible for following up with data caging and telemarketing firms to ensure they are reporting contributions.
• Pre-cleared and ordered lists names and closely watch the lists as they are coming in to make sure we will have everything in by list cut off date. Approve or deny usage of client’s list names to other non-profit organization.
• Prepared Merge/Purge instructions for acquisition mailings as well as creating Source Codes and splitting the post merge counts into packages on the Mail Plan.
• Responsible for ensure that the data is being shipped to the vendors in a timely fashion to ensure we meet the mail date.
• Created “Statistical Workbooks” for 7 non-profit organization clients to reflect each campaign that mailed along with its associated cost; offered support to Partners, Vice Presidents, Directors and Account Executives with the details of those Statistical Workbooks.
• Manipulated “Transmittals” (Excel formatted details of each mailing) into a format that is compatible with database prerequisites and import the manipulated data into the database to reflect the mailed campaign.
• Manipulated “Download” files – which contained current caged gross income and number of returns – and import them into database that in turns updated the Stats with current collected data. Extensive proofing and reconciling income totals. Resolve any discrepancies with Stats and income.
Public Appeals Coordinator, United Service Organizations, Inc (USO), Washington, DC, (Jun 1996 – Jul 2003)
• Coordinated and tracked USO’s integrated direct response programs: direct mail, telephone fund raising, and internet fund raising programs to potential, current, lapsed, and giving club donors.
• Controlled USO’s day-to-day relationship with vendors to ensure vendor adherence to program deadlines. Internally, ensure proper payments to vendors.
• Coordinated the implementation of an integrated calendar of Direct Response programs.
• Organized and implemented testing strategies proposed by vendors; track analyze and evaluate test results; make recommendations for future tests. Managed the caging and posting of 300,000 donations.
• Supervised preparation of financial reports for accounting department to ensure accurate and timely posting of revenue.
• Trained and supervised Development clerical staff.
• Implemented and administered accounting procedures related to incoming donations.
• Tracked direct mail packages and via Key Analysis Reports.
• Updated an average of 80 donor records into Database daily.
• Created financial excel expense charts, time and attendance sheets using Access.
• Created a break down of all caged program reconciliations.
• Implemented program uploads to database vendors.
• Compiled monthly credit card reconciliations for incoming donations.