Customer Service Data Entry
Resume:
Cassandra P Freeman
Kinston, NC 28501
*************@*******.***
Objective: To obtain a challenging position within an organization where I can
utilize my education and work experience.
Experience: Resource MFG Temp Co. Kinston, NC
Customer Service June 2013 to Present
Answer phones, data entry, make labels, create and cancel transfer
orders and assigned work queue for forklifts drivers to begin
box/pallets picking.
Duke University Health System(PRMO) Durham, NC
Patient Accounts Representative January 2011 to June 2013
Communicated with billing, coordinators and insurance carriers to
expedite claims/payments in a timely and efficient manner. Record or
generate variety of information pertaining to the patient revenue
process and back up for worker's compensation.
Healthcare Business Resources(HBR) Durham,NC
Patient Service Representative June 2007 to August 2009
Data entry, answering phones inquiries from patients, insurance
companies, physician and attorney. Back up for worker's
compensation. Verified insurance forms for accuracy and
processed/prepared forms for submission to various insurance
carriers, state/federal agencies and communicated with billing,
coordinators.
Medical Management Professionals(MMP) Durham, NC
Patient Accounts Representative August 2009 to March 2010
Follow up on all types of insurances. Review all correspondence and
verify all Manage Care, Medicare, Medicaid & Blue Cross Blue Shield.
Post denials and adjustments and mailed explanation of
benefits(EOB'S)
Farvel Corporation(Staffing Solutions) Kinston, NC
Receptionist July 2006 to June 2007
Answer phones, data entry, filing/faxing, assist incoming visitors
seeking applications for employment. Processed internal collections,
distributed mail to internal resources.
Onslow Container Services(OCS) Deep Run, NC
Dispatcher April 2006 to July 2006
Data entry, received/routed all incoming calls and provided assistance
to customers/clients in a timely manner. Dispatch truck drivers to
different company sited for deliveries. Scheduled appointments for re
routing, filing and generated route sheets.
Staffing Solutions Temp Co Kinston, NC
Staff Assistant October 2004 to April 2006
Greet and sign in applicants, answers phones, scheduling
appointments, data entry, filing/faxing. Maintained employee data
within the Staffing Solutions system, administered employment testing,
performed a variety of other clerical duties.
Lab Corp Kinston/Greenville, NC
Data Entry/Accounts Receivable August 1997 to July 2004
Specialists
Verified patient health insurance and was responsible for scanning
medical information. Performed clerical duties, entered medical data
into the system faxed claims, answered phones. Processed bills,
invoices, purchase orders, past payments, manual checks/claims
within the department.
Education: Lenoir Community College Kinston, NC
Business Administration Courses 1988-1990
Kinston High School Kinston, NC
Diploma 1987
References: Available upon request
Contact this candidate