Customer Service Manager
Resume:
Holly Berkowitz
retail store manager
Wilmington, DE
**********@*******.*** - 302-***-****
retail store manager
WORK EXPERIENCE
Store Manager
Dress Barn - Broomall, PA - July 2002 to Present
Responsibilities
Managed the daily aspects of a high volume unit
Coordinate all merchandise displays, including displays for sales, close outs and clearance
Loss prevention and inventory control
Payroll control
Handling special orders and internet sales
Handle all customer service issues
Ordering inventory and supplies
Daily cash handling and banking
2008 & 2009 winner of Partners in Excellence Award
Hire, train, schedule and terminate all staff in location
Store Manager
Lillian Vernon - Wilmington, DE - 2000 to July 2002
Responsibilities
Managed the daily aspects of a large unit
Coordinate all merchandise set ups and displays, including displays for monthly sales, close outs and clearance
and store transfers
Loss Prevention and inventory control
Payroll control
Handling special orders and internet sales
Resolve all customer service issues
Electronic ordering of inventory and supplies
Daily cash reconciliation and banking
District Coordinator Store manager
San Francisco Music Box Company - Newark, DE - 1997 to 2000
Responsibilities
Manage 15 permanent and 60 seasonal sales personnel and cashiers
Geographic area includes Delaware, Pennsylvania, Maryland and Virginia
Set up seasonal stores, hire contractors and oversee construction
merchandising and hiring
EDUCATION
business
university of delaware - Newark, DE
nursing business
Delaware Technical and community college - Newark, DE
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