Customer Service Quality Control

Steves Smith

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•

************@*****.***

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Stephen D Smith

Tel : 410-***-****

e-mail :

************@*****.***

Address

** ***** **** ***********,**. 21157

Profile

Highly motivated, dynamic, organized, receiver with extensive experience in inventory control, shipping

and receiving, along with international shipments. Highly developed, research and math abilities.

Independent, personable, with outstanding communication skills. Committed to producing top quality work.

Positive attitude; get along well with management and co-workers. Long record of performance-based

promotions.

Key Skills

• Accuracy •Inventory Control • Receiving

• Checker •Ordering • Shipping

• Customer Service •Picker/Putaway •UPS Tracking

• Export Shipments •Quality Control •Unloading/ Loading

Education

•U.S. Navy (AK”A” School) Meridian, Mississippi.

USS-Yellowstone AD-41 (1984-1987)

• Catonsville Community College (1983-1984)

• Franklin Senior High School (1980-1983)

Work Experience

•Lion Brothers Owings Mills, Maryland. (2009-2012)

-Shipping specialist- prepare outgoing orders for ltl shipments,ups, and fedex. Choose

appropriate

Carriers for domestic and int’l shipments based on guaranteed delivery times and cost

effectiveness.

Maintain an in-house inventory and conduct daily cycle counts. Kept a organized loading dock

including

All materials and supplies that were needed. Lift heavy equipment and packages as needed.

Use

computer for email,fedex shipments,internet and Microsoft office/word documents. Kept logs

of all

inbound/outbound shipments.

• Dal-tile International (351) Eldersburg, Maryland. (1997-2009)

-Warehouse Lead- supervised 5 employees on second shift receiving. Unloaded

trucks,received

Inventory into computer and then putaway with reach trucks.

-Specialist- performed daily cycle counts, loaded ltl shipments, contacted carriers for all ltl and

truckload

Shipments. Handled all custom paperwork for international shipments. Tracked shipments and

resolved any problems with mis-shipments.

-Shipping and receiving- kept shipping and receiving dock in a neat and organized manner.

Ran reports for shipping, receiving, and for employee production.

Activities and Interests

• Sports

-Basketball

-Football

-Soccer

• Coaching

-Basketball

-Soccer

• Politics

Contact this candidate