Customer Service Medical

Sandra Portillo

*** **** ****** *** *********, CA 94112

Phone: 415-***-**** . Cell: 415-***-**** . E-Mail:

***************@*****.***

OBJECTIVE: To acquire a responsible Phlebotomy Technician position with

growth opportunities in the field of Health Care Support and active

involvement in a progressive organization offering the opportunity to

further develop proven oriented skills in the area of patient service.

EDUCATION:

* Phlebotomy Technician Certification # CPT54563

2011

Bay Area Medical Academy

* Nursing Assistant Certification 2006

Providence Vocational Training School

PROFESSIONAL EXPERIENCE:

UCSF Medical Center, San Francisco, CA 2007 -

Current

Nursing Assistant

* Assist patients with personal needs, such as eating, elimination,

bathing, and grooming

* Provide assistance to make patients physically comfortable and assist

them with mobility and activity needs

* Attend to patients' psychological comfort and social needs, such as by

answering the call bell promptly, providing privacy, assisting with

communication, and showing respect

* Ensure a clean and safe environment for patients

* Assist the nurse with assessment and care planning, such as assessing

vital signs, observing/monitoring high fall risk patients, and

reporting and recording observations

* Provides support services, such as transporting patients and cleaning

equipment

UCSF Medical Center, San Francisco, CA 2005 -

2006

Senior Custodian

* Completed assignments according to standard routine on a daily basis

by mopping, vacuuming, stripping, shampooing, and buffing hospital

floors

* Performed a variety of housekeeping duties including collection and

disposal of medical waste, trash, and linen

* Cleaned and disinfected rooms in preparation for hospital procedures,

exams, and operations

* Properly used cleaning agents and floor care equipment

SKILLS:

* Bilingual - English and Spanish (Fluent)

* Exceptional customer service and interpersonal skills

* Accurate measurement and recording of vital signs

* Excellent verbal, nonverbal, and listening communication skills

* Competent organizational capabilities required for project

coordination and development

* Dependable, professional work ethic and self - motivated individual

Contact this candidate