Customer Service Home Health
Resume:
Jasmine Wright
**** ***** **** San Antonio Texas 78239 * 314-***-**** * *******.********@*****.***
EDUCATION University Of Phoenix
Bachelor of Science in Criminal Justice Projected completion December 2014
Concentration: Human Services
GPA: 3.7
OBJECTIVE
To gain a solid foundation in a customer service environment where my experience in customer relations would highly
contribute to the company’s industry success; To provide exceptional customer service and interpersonal skills in facilitating
individual and group peak performance.
PROFESSIONAL EXPERIENCE
o Effective written, verbal and interpersonal skills
o Strong organizational skills
o Exceptional listener and communicator who effectively conveys information verbally and in writing
o Ability to help people live independently or in an alternative accommodation
o Prioritizes work load and delivers efficient workmanship
o Seasoned professional whose honesty and integrity provide for optimal business relationships
o Ability to remain calm and courteous when faced with difficult situations
o Team player who thrives in environments requiring ability to effectively prioritize and juggle multiple situations
o Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts
o Able to effectively monitor the progress of support packages on individuals
o Computer-literate performer with extensive software proficiency covering wide variety of applications
o Proven relationship-builder with unsurpassed interpersonal skills
o Possess strong influencing and negotiating skills
o Innovative problem-solver who can generate workable solutions and resolve complaints
EMPLOYMENT HISTORY
Jun 2011 – June 2013 Maximus San Antonio Texas
Application Support Technician
April 2010 – June 2011 Remedy Staffing Temp Varied
Data Entry – Contract San
Antonio Texas
Feb 2009 – Mar 2010 Emmaus Homes Saint Louis Missouri
Home Health Aide
Jul 2007 – Dec 2008 AT&T Saint Louis Missouri
Facility Specialist
Aug 2005 – Feb 2007 Babies R Us Saint Louis Missouri
Cashier/Floor Sales
VOLUNTEER EXPERIENCE
2004 – 2009 Youth Mentor, Saint John Missionary Baptist Church Saint Louis Missouri
2005 – 2009 Mathew-Dickeys Assistant Cheerleading Coach Saint Louis Missouri
2007 – 2008 Big Brothers, Big Sisters Saint Louis Missouri
PROFESSIONAL & PERSONAL REFERENCES AVAILABLE ON REQUEST
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