Glenda Wilkerson
**** ******* *****, ************, ** 19153 267-***-****
******.***********@*****.***
Objective Looking for a position, where I will be able to use my
communication and interpersonal skills in a highly
stimulating and challenging environment.
Skills
Proficient in Microsoft Office Suite, over 10 years of
active use and advance experience., with Word, Excel,
Outlook and Publisher. Experienced with Social Media
applications, including Twitter, Facebook, and Instragram.
Talented at developing Press Releases and Media Kits. Working
knowledge Medicare and Medicaid insurance processing..
Professional phone etiquette, filling and administrative
skills, type over 40wpm
Work History
General Health Care Resource, Plymouth Meeting, PA
Pharmacy Technician August 2012-Present
. Work at health centers in the City of Philadelphia
o Refill prescriptions, distribute prescriptions to
patients
o Verify insurance information
o Provide effective patient care
. Apria Pharmacy, closed door pharmacy
o Refill prescription for shipment
Wal-Mart, Glenolden, PA
Pharmacy Technician October 2011- February 2012
. Assisted Pharmacist, in require duties need in the
Pharmacy
Temple University, Philadelphia, PA
Temple Tele-fund November 2010-March 2011
. Call center that asked for alumni pledges
. Provided information to past graduated to ask for
donation
. Experience with multi-line phone and computer calling
system.
Wal-Mart, Glenolden, PA
Pharmacy Cashier/Technician April 2009-August 2009
. Responsibilities included processing credit/debit card
transactions.
. Assisted with the preparation of prescriptions.
. Effective communicator with customers and addressed
transaction concerns.
Famous Dave's Restaurant Philadelphia, PA
Hostess / Cashier / Server March 2008- April 2009
. Specialized in customer relations, took orders, and
answered phones, maintained inventory log
Education Temple University, Philadelphia, PA
Bachelor of Arts- Communications
Concentration -Public Relations
Aug 2007-May 2011
Relevant Courses: Intro to Public Relations, Fundamentals
of Public Relation, Communicating Leadership, Persuasion.
Delaware County Community College, Media, PA
May 2011 - Present
Post Baccalaureate Courses: Biology (2 semesters with
lab), Chemistry (2 semesters with lab), Organic Chemistry
(2 semesters with lab), Anatomy and Physiology (2 semesters
with lab), Physics (2 semesters with lab)
Volunteer History
WHIP Temple Student Radio
Station 2007-2009
. Public Relations/Promotions Department worked on
Press Releases to promote radio shows and helped plan
promotional events.
. News Department did background research for the news
program and wrote copy for on air.
Temple Community Service Organization 2007-2011
. Participates in various service projects around the
surround areas of the university and around
Philadelphia, including fundraisers for cancer
research and Philadelphia Bike Works,
. Philadelphia Bike Works, helped local children repair
bikes that they were able to keep free of charge.
My Sister's Place: Homeless Outreach 2006-2009
. Volunteered at a women's drug and alcohol
rehabilitation program in
Southwest Philadelphia