Customer Service Sales

Adrianna Derenia

San Jose, CA ***** • 408-***-**** • ***************@*****.***

Summary

Self-motivated and results-oriented individual with over 7 years of experience in front desk/receptionist and customer service oriented positions. My

responsibilities included managing the front desk, selling, organizing, inventory, shipments/orders, assuring complete customer satisfaction and more.

Education

Mission College - Some coursework completed

Coursework – Business Administration

Work Experience

Blowfish Sushi To Die For - San Jose, CA from 6/2010-6/2013

Server/Bartender/Trainer

Blowfish Sushi To Die For is a California based sushi chain known for it’s creative, fresh dishes set in a hip, club like setting. There are currently two

locations; San Jose and San Francisco.

Responsible for ensuring a great customer experience from the moment they enter throughout the course of their meal/stay.

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Anticipate customer needs

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Maintain clean, comfortable environment

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Make specialty cocktails and run an efficient, fun bar

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Sell items, cocktails, and daily specials

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Train new employees on menu, great service, cocktails and more

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Australian Tanning Company - San Jose, CA from 9/2008 - 5/2009

Receptionist

Australian Tanning Company is a high end, spa like establishment that specializes in tanning and skin care. ATC prides itself on its skin expertise to provide

its clients the best possible service.

Responsible for client memberships which included guided tours of the salon and presentation of services

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Maintain a clean, efficient workspace

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Manage inventory - responsible for orders of merchandise

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Ensure great customer satisfaction

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Adrianna Derenia

San Jose, CA 95136 • 408-***-**** • ***************@*****.***

Planet Beach- San Jose,CA from 3/2007 - 9/2008

Receptionist/Sales

Planet Beach is the world’s leader in automated wellness services such as massage, hydration treatments, guided meditation, and weight management

treatments.

Responsible for greeting clients and managing the front desk

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Pitching memberships and signing our clients up for our treatments

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Multi-Tasking-Answering multiple phone lines, booking clients

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Kept a very precise track of inventory on all products

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Keeping up to date with all skin care treatments and product knowledge

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Sugar Magnolia- Willow Glen, CA. from 7/2006- 2/2007

Manager/Front Desk

Sugar Magnolia was a charming skin care and clothing boutique in the heart of downtown Willow Glen offering the best in European fashion designs and skin

care.

Obtaining daily sales goals

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Greeting customers and showing the sales room

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Booking appointments and calling back past clients with new promotions

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Using register and digital POS for all appointmets and transactions

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Contact this candidate