Customer Service Sales
Resume:
Laura Wilber BS, RRT
San Diego, CA 92107
619-***-**** ************@*****.***
** ***** ** ********** ******** dogs and caring for horses
•
* *****’ experience customer service
•
Successful, timely preparation sales of food, beverages and cashier duties
•
Excellent, intelligent, professional written and nonverbal communication skills
•
MS Office Suit knowledge and POS experience
•
Education
Associates of Science in Respiratory Therapy
California College San Diego 2007 – 2010
Bachelors of Business in Computer Information Systems
Ferris State University 1999 – 2003
Work Experience
Procedural Writing; Career Connections, San Diego CA 03/2012 Current
Career Workshop Design and Curriculum Development – for skills training workshops in
•
libraries and public schools of the Greater San Diego region
Respiratory Therapist; Apria Healthcare; Grand Junction, CO 10/2011 – 02/2012
In Home/Office Patient Education – how to setup, operate and troubleshoot equipment,
•
medications and treatments
Medical Record Management
•
Respiratory Therapist; St Mary’s Hospital; Grand Junction, CO 05/2011 – 09/2011
Pulmonary Inpatient Acute Patient Care
•
Medical Record Management
•
Sales Administration; Optimum Energy; San Diego, CA 10/2007 – 06/2008
Sales Startup Support – Led calling campaigns with Salesforce lead generation software
•
Sales Administrative – responsible for managed multi line phone system, PC operations
•
and Microsoft Office Suite account management
Recruiter/Student Advisor; Bridgepoint Education; San Diego CA 02/2007 09/2007
• Recruitment Managed multiple phone lines, conducted candidate interviews, submitted all
financial aid and enrollment paperwork
• Organization – Managed leads, follow up, promotions, appointments, interviews
• Customer Support – Provided instruction of the online school environment to customers for
retention and customer satisfaction
Office Manager; Blaze Fireplaces; San Francisco, CA 11/2005 –01/2007
• Legal – managed customer account status with Insurance Certificates and California
Preliminary Notices
Account Management Placed collection calls
•
and customized payment plans, updated computer reports for financial analysis
Phones Answered and forwarded a multiple
•
line system for 3 businesses
Contact this candidate