Information Technology Management

Kelvin C. Sledge

Information Technology-I.T. Networking Professional

*******@*****.***

Summary

Cisco CCNA Certified

CompTIA Network + Certified

Experienced Information Technology/ Network Engineer.

Self Motivated, Hands On Technician

Hardware, Software

+12 years Information Technology Experience

Experience

I.T. Manager at Catholic Theological Union, Chicago

July 2007 - June 2013 (6 years)

Prepared and maintained the annual Information Technology budget.

Managed and developed technology environment including the oversight, installation and maintenance

ofhardware/software for desktop PC’s and network servers.

Providing end user support and network support on 24/7 basis

Supervised the Technology Helpdesk staff in day-to-day operations and provided senior level support.

Windows Server 2003-08 R2 Administration, Active Directory, Group Policy

Provide periodic and routine instruction and training to faculty on the use of Moodle and other computer

related products that will enhance the overall mission of CTU

Provide periodic and routine instruction and training to staff and students on the use of computer related

products that will enhance the overall mission of CTU

Provide orientation training to new students.

Assist the faculty by facilitating the use of innovative technology in relation to teaching, research, and

service.

1 recommendation available upon request

Senior Level Helpdesk Technician at Niles Township District 219

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August 2001 - July 2007 (6 years)

# Extensive Novell Netware 6.5 Administration/ Console One including object management, NDPS printer

management, security, rights.

# Inputting work orders into Track-IT Helpdesk software

# Performed new technology rollouts (PC and Mac)

# Perform day-to-day backups/restores from Novell and Windows servers using Veritas Backup Exec 10.

# Maintained Filemaker Pro and Access Databases.

# Tested new and potential software and offered recommendations.

# Routine server maintenance including patching, updating, etc.

# Hardware upgrades (Server and Client) and repair.

# Involved in the rollout of VoIP internal network with Cisco 7900 series phones.

# Provided insight into new technologies for both faculty and administration.

# Implementation of Secured Wireless Access Points throughout the District.

Senior Level B.I.T. Technician at DeVry University

March 2001 - September 2001 (7 months)

Provided highest level of support for Accelerated Information Technology student body.

Efficiently worked with over 500 students and staff to ensure that hardware and software requests were

maintained.

Repaired and upgraded Gateway laptops and desktop workstations.

Screened all Level I and Level II Helpdesk calls.

Volunteer Experience

Youth Mentor at Grace Community Christian Church

June 2007 - Present (6 years 5 months)

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Skills & Expertise

Hardware

Software

Technology Consulting

Database Design

Network Design

General Computer Repair

Operating Systems

CompTIA Network+

IT Management

Technical Support

Help Desk Support

Information Technology

Consulting

Network Administration

Cisco Hardware Cisco 2600, 3800, 3400 series

routers Cisco Catalyst Switches 295

Education

Keller Graduate School of Management of DeVry University

Masters of Business Administration, Information Technology, 2001 - 2003

DeVry University-Illinois

Bachelor's of Science, Business Administration and Management, General, 1999 - 2001

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Kelvin C. Sledge

Information Technology-I.T. Networking Professional

*******@*****.***

1 person has recommended Kelvin C.

"Kelvin and I have done business together in the past. I have purchased some of his decommissioned

equipment as I am a reseller of Cisco. I have found Kelvin to be professional and honest in our past dealings.

We have since communicated several times as he is currently expanding his Cisco Certifications. I hope to

continue our business together for many years and would certainly recommend him as a trustworthy and

courteous business partner."

Jason Forrest, Network Equipment Specialist, Network Equipment.net, was a consultant or contractor to

Kelvin C. at Catholic Theological Union, Chicago

Contact Kelvin C. on LinkedIn

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