Customer Service Sales
Resume:
Onix D Rivera
> Sales
> Customer Service
> Clerical
Mobile 973-***-****
****.******@*******.***
Objective
Obtain a position in your company where I can maximize my management, sales and
customer service skills.
Experience
04/2007-07/2013
Thankyou, LLC – River Vale, NJ
Sales/Assistant Manager
• Sales - fresh and frozen meats sales for Smithfield Packing Company as well as processed
meats sales for Gwaltney of Smithfield.
• Order Processing – customer account setup, take and/or receive customer orders, verifying
pricing, quantity, tonnage and delivery of goods.
• Bookkeeping – monthly reconciliation of bank accounts, process and handle all account
receivable and account payable.
• Customer Service – making sure customers received their order on time and follow up
with any claims or deductions that customers could have in their order.
• Clerical Duties as needed – filing, faxing, copying, mailing, document creation, etc.
•
• 09/2003-04/2007
• North Jersey Media Group – West Paterson, NJ
• Advertising Specialist
• Advertising Sales – maximize advertising sales via inbound and outbound calls for all
North Jersey Media Group publications.
• Customer Service – handle billing and publication problems in the most respectful and
efficient way for both the customer and the company.
• Contract Management – offer advertising plans to customers and manage such
agreements.
•
• 10/2002-09/2003
• Echostar Communications – Pine Brook, NJ
• Customer Service Representative
• Customer Service – help customers with their billing issues.
• Technical Support – help customers over the phone with hardware/equipment problems to
reacquire satellite reception.
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• Sales – upgrade satellite TV programming packages to customers over the phone.
• Training – perform training duties as a part of an elite training group teaching new hires
the different skills to use on the job.
Education
2001
University of Puerto Rico
Rio Piedras, PR 00926
Bachelors in Arts
• Major: Economics
•
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