Customer Service Sales
Resume:
Avenue Apt. ***
Flower Mound, TX
75028
Cara E. Luman
Objective
To positively contribute to a professional environment using my
administrative, accounts receivable, and/or sales experience, as
well as my ability to work well with both colleagues and clients.
Qualifica
tions Professional, dedicated, creative and committed to excellence
Communicate clearly and concisely, verbally and in writing.
Able to set and exceed personal and group goals.
Organize and facilitate meetings, recruiting, and training events.
Interact effectively with persons from diverse backgrounds and
cultures.
Able to learn quickly and apply new information and skills.
Experienc 2013 - Current Emerald Logistics Carrollton, TX
e Admin Assistant
Managed daily operations of the office, such as, answering the
telephone, filing,
paperwork and greeting customers.
Daily cold calling to contract new clients.
Scheduled appointments daily, for truck loads and partial loads.
Generated volume reports daily, weekly, monthly and quarterly using
Excel.
Intensively used the telephone, social media, and email marketing,
to recruit new
Clients.
Participated in trade shows.
2011 - 2012 ViSalus Sciences Flower Mound, TX
Distributor/Presidential Director
Created over $1 Million in personal sales.
Recruited sales team of 521 distributors and over 2000 customers.
Provided individual and group training in social media marketing,
recruiting, and organizational management.
Generated volume reports weekly, monthly and quarterly using Excel.
Intensively used the telephone, social media, and email marketing,
to recruit and
manged sales team.
Organized and led large-group recruiting and training events.
Achieved the rank of Presidential Director.
2007 - 2011 CenturyLink (formerly Centurytel)
Cabot, AR
Customer Care Associate
Supervised and managed retail store daily operations and employees.
Sold residential and business sales of landlines, high speed
internet, Dish TV and
DirecTv.
Exceeded my sales quotas monthly.
Entered new orders and new installs daily.
Qualified every month for sales incentives and rewards.
Provided professional customer service to existing and new
customers.
Maintained store stock and inventory.
Data entry of customer cash, check or credit payments.
Responsible for making sure store follows all company security
procedures.
Handled all daily deposits, daily, monthly reports and paperwork.
Handled employee's schedules and vacation scheduling.
2005 - 2007 Magna IV Printing Little Rock, AR
Accounts Receivable/Receptionist
Accounts receivable.
Collected on 60 and 90 days past due accounts.
Managed customer accounts through PSI and Macola systems.
Billed up to $2,000,000.00 a month.
Performed credit adjustments into Macola accounting system.
Answered NEC multi-line phone system.
Provided clerical support to the management team, the sales team and
customer
service representatives by filing, mailing letters or typing up
documents.
Daily processed cash and deposits up to $300,000.
Entered cash receipts into Macola accounting system.
Entered customer data into the system.
Filed job tickets, invoices and reports.
Worked closely with management team.
Daily customer service.
Created daily, weekly and monthly reports through Macola, PSI and
Microsoft Excel.
Maintained cash drawer.
Helped management in hiring process by interviewing potential
employees.
2002-2004 ACS (Texas Workforce Center) Orange,
TX
WWS Representative
Assisted customers with job searches, resumes and job referrals.
Provided unemployment information to the customers.
Answered multi-lined phones.
Provide clerical support to case managers.
Assisted in mass hiring.
Data entry.
Created permanent documents and handouts for the center.
Worked close with the site manager.
Assisted in computer training.
Weekly created the workforce rotation schedule for the six core
receptionists.
Scheduled appointments with caseworkers.
1995-1997 Panola General Hospital Carthage, TX
Switchboard Operator/Accounts Receivable
Operated Multi-lined switchboard.
Data entry.
Assisted with filing insurance, Medicaid and Medicare.
Accounts receivable.
Managed incoming mail.
Handled daily deposits of large sums up to $300,000.00.
1993-1995 Henderson Quick Copy Printing Henderson, TX
Front Sales Clerk
Customer service and sales.
Basic computer, data entry.
Used bindery equipment.
Filing.
Worked closely with the storeowners.
Education 1992 Alpha Omega Christian Academy Henderson, TX
Graduated 1992
Interests Personal Growth & Development, Network Marketing, Art, Music and
Tennis.
Skills I work great with people. I am proficient in Excel, Word, Power
Point, Multi-lined Switchboard, 10 Key, filing, and type 45 wpm..
Reference Personal References:
s Mandy Wood, 501-***-**** Bret Kaiser 817-***-****
Kristin Green, 501-***-****
Business References:
Dennis Mullen, Supervisor - CenturyLink - 479-***-****
Kristi Dannelley, Supervisor - Magna IV- 800-***-****
Contact this candidate