Human Resources Manager

Cheryl I. Marsden

**** ******* **. ****** ****, FL 34608

Cell: 352-***-**** E-mail: *****@***.***

http://www.linkedin.com/pub/marsden-cheryl/7/8a5/8b2

Professional Summary

A successful Human Resources leader with excellent communication skills and

the ability to understand organizational priorities and align the Human

Resources' responsibility accordingly. A passionate, self-motivated and

trusted individual that takes a common sense approach to Human Resources. A

strategic planner with sound HR technical skills, analytic ability, good

judgment and a strong operational focus. Ability to build strong

relationships to further the goals of the organization.

Key Accomplishments

< Planned, organized, coordinated, and executed an innovative and

successful strategic recruitment event which led to over 200

prospective candidates touring the call center and completing

applications and several being hired

< Developed and rolled out a voluntary separation program with over 50

enrollees which saved over $150K

< Implemented a furlough program resulting in over $500K savings

< Served as chief negotiator and successfully negotiated the first

Teamsters contract

PROFESSIONAL EXPERIENCE

Hernando County, Brooksville, FL

Director of Administrative Services/HR Director, Nov. 2008 to Present

Key member of executive committee serving as a strategic business partner

and resource to the County Administrator and leadership team. Direct and

ensure the efficient administration and management of all the Human

Resources functions to include: employment law, background checks,

recruitment/retention, training, performance management, coaching,

compliance, unemployment, wage/benefit administration, work place safety,

employee relations, succession planning, workers' compensation, and risk

management. Develop and implement Human Resources strategies. Provide each

department with the personnel, guidance, and support necessary to achieve

their service and business objectives. Promoted to Director of

Administrative Services in December 2010.

Cheryl I. Marsden

Page 2

< Second County in the State of FL to implement IMAGE and e-Verify

< Successfully negotiated a 3% decrease in health insurance costs, the

first decrease in 10 years and reduced the broker fees by $200,000

< Developed and implemented a revised performance review system for

management and line staff focusing on leadership and goal setting

< Implemented an on-line enrollment system to streamline the benefits

process

< Provide training for supervisors via monthly HR Roundtables

Black Hawk College, Moline, IL

Director of Human Resources, Apr. 2001 to Oct. 2008

Provide effective, strategic and progressive human resources guidance,

vision and support. Manage the recruitment, selection, training,

development, employee relations, benefit programs, compensation, safety and

workers' compensation, and payroll for a staff of nearly 1000 employees.

Managed six direct reports. Reported to the Vice President of

Administration. Was a member of the President's Cabinet.

< Served as senior management subject matter re-org expert for

President's Cabinet resulting in a two-year savings of $2 million

< Led Human Resource staff to win strategy challenge for increasing

apportionment

< Successfully transitioned from paper Performance Management System to

an on-line process

< Negotiated $4,500 savings on a new applicant tracking system

Verizon Communication- formerly known as worldcom, inc, Davenport, IA

Human Resources Generalist, Feb. 1999 to Apr. 2001

Was responsible for recruiting and staffing a call center with over 300

employees. Managed one direct report. Reported to the Vice President of

Human Resources. Point of contact for 300 employees, providing advice and

solutions in the areas of performance management, employee relations, on-

boarding, orientations, terminations, benefits, and HRIS process.

< Accountable for recruiting and staffing employees for growing call

center.

< Planned, organized, and executed strategic recruitment function,

leading to 200+ prospective candidates.

< Ensured accuracy and solid measurement of incoming data

monitoring/tracking recruiting activities.

Cheryl I. Marsden

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community health care, inc., Davenport, IA

Human Resources Manager, Sep. 1991 to Feb. 1999

Served as day-to-day manager for multi-site medical and dental clinic with

over 150 employees. Oversaw the development and implementation of HR

policies, programs and services, including recruiting, selection,

retention, legal compliance, employee benefits, employee relations,

employment practices and procedures, employee communications and employee

events.

< Successfully implemented a nationwide search for Executive Director

< Chaired bi-monthly Personnel Committee for Board of Directors

< Implemented team building and coached teams

< Conducted wage and salary surveys and assisted in implementing merit

program

< Coordinated employee benefits and employee orientation

EDUCATION

Master of Science in Adult Education, Drake University, Des Moines, IA GPA

4.0

Bachelor of Arts in Business with an emphasis in Organizational

Communications, Marycrest College, Davenport, IA, 3.5 GPA

PROFESSIONAL DEVELOPMENT, CERTIFICATIONS AND AFFILIATIONS

< Certified Senior Professional In Human Resources (SPHR)

< President of Toastmasters - July, 2013

< Chamber of Commerce - Graduate of Leadership Hernando 2012

< Served on St. Jude Children's Research Hospital Hernando County Ball

committee 2010

< Served on United Way Team to Review Companies Applying for Grants 2010

< Participated in DISC training 2010

< Attended Interest Based Bargaining Training at Harvard University 2008

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